Retail Assistants (Retail and Consumer Products)

Customer Service

Relationship Building

Remarkable people. Remarkable careers.

At GMHBA, every day is a chance to make a real impact on people's lives. Join our people-focused, not-for-profit health insurer and enjoy a adaptable workplace, supportive culture, and a rewarding regional lifestyle. For 90 years, we've put our members, and our people, first. Make your career meaningful with GMHBA.

We're looking for friendly and motivated Customer Service Advisor to join our team in Geelong. If you love helping others and thrive in a fast-paced, customer-focused environment, this could be the role for you. This role would be part-time(20hours per week)

Why You'll Love This Role

Be the welcoming face of GMHBA, delivering positive and memorable experiences for our members.

Support members by helping them understand and access GMHBA's health and wellbeing products and services.

Enjoy a supportive, people-first team culture that values learning, growth, and community impact.

Experience variety in your work, including participation in a Saturday roster as required.

What We're Looking For

Experience in customer service or a team-based environment.

Strong communication and relationship-building skills.





A positive, proactive, and self-motivated attitude.

Attention to detail and the ability to confidently manage multiple tasks.

Extra Points (Nice to Have)

Retail or PHI/regulated industry experience.

Sales experience with the ability to meet targets.

What's In It for You?

We're big on supporting our people- at work and beyond. We offer:

Discounted GMHBA health insurance and access to a variety of health and wellbeing services

Paid parental and secondary carer leave, plus paid time to volunteer in the community

Great everyday perks, including employee discounts and purchased leave

Wellbeing that goes beyond words, with an Employee Assistance Program for you and your immediate family, health checks, flu vaccinations and more

Real development opportunities, from training and coaching to ongoing career growth

A connected, positive culture, meaningful recognition programs and quarterly values awards

Applications close on Monday,20th July'2026.

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📌 Customer Service Advisor (Australia)
🏢 GMHBA
📍 Australia