Operations Coordinator (Creative Retail & e-Commerce)

At House of Adorn, we're for the designers, performers and makers to create with confidence.

From millinery design to costume design in theatre, dance and fashion, we supply specialist materials, practical advice and the confidence to bring ideas to life.

We're evolving and looking for an Operations Coordinator who enjoys variety, loves solving problems and wants to play a part building something different.

If you're someone who naturally finds better ways of doing things, enjoys learning recent systems and likes helping people, we'd love to hear from you!

At House of Adorn, we're for the designers, performers and makers to create with confidence.

From millinery design to costume design in theatre, dance and fashion, we supply specialist materials, practical advice and the confidence to bring ideas to life.

We're evolving and looking for an Operations Coordinator who enjoys variety, loves solving problems and wants to play a part building something different.

If you're someone who naturally finds better ways of doing things, enjoys learning new systems and likes helping people, we'd love to hear from you!

About the role

This is a hands-on varied role that supports both the operational and customer-facing functions.

You'll help keep orders moving, support the showroom team, maintain back-end systems and contribute to improving how we work.

No two days are exactly the same so depending on what's happening across the business, you may be:

- Helping customers in our showroom and over the phone
- Supporting daily shipping and fulfilment
- Maintaining documentation and operational records




- Identifying opportunities to simplify processes and improve the way we work
- Receiving and processing incoming stock
- Preparing newsletters, website updates and social media content for review
- Creating signage and supporting merchandising projects
- Assisting with purchasing and inventory administration

About you

This role is ideally for someone who looks to improve the way a business operates instead of just maintaining it.

You'll thrive in this role if you:

- Enjoy organising information and improving processes
- Take initiative and look for solutions
- Have strong attention to detail
- Are comfortable working independently and as part of a team
- Communicate confidently with customers, suppliers and teammates
- Learn new technology and systems quickly
- Enjoy being hands-on

Experience with Shopify and Microsoft 365 is an advantage but not essential.

What we offer

You'll become part of a team where your contribution matters.

We offer:

- A flexible part-time role
- Varied role where no two days are the same
- Opportunities to learn new skills across operations, customer experience and e-commerce
- A supportive team environment that values collaboration and initiative
- The opportunity to contribute ideas and help improve how we work
- The chance to grow with a business that's evolving
- Generally, it will be Monday - Friday with no late nights or Sundays.

About House of Adorn

House of Adorn is currently undergoing an period of transformation.

We're building better systems, improving the customer experience and creating a business that'll be known for more than just our materials.

#J-18808-Ljbffr

📌 Operations Coordinator (Creative Retail & e-Commerce) (City of Knox)
🏢 House of Adorn
📍 City of Knox