Studio Coordinator - Combat Sports Studio

At Underdog Evolution, we are a passionate, community-driven combat sports studio in Tecoma. We are dedicated to empowering our members through grappling (BJJ & Freestyle Wrestling) and striking (Muay Thai & Boxing). We pride ourselves on creating an inclusive, warm, and high-energy environment where every student is supported in achieving their personal goals.

We are seeking an enthusiastic, self-motivated Studio Coordinator to join our team, take ownership of front-of-house operations, and help grow our studio community.

About Underdog Evolution

At Underdog Evolution, we are a passionate, community-driven combat sports studio in Tecoma. We are dedicated to empowering our members through grappling (BJJ & Freestyle Wrestling) and striking (Muay Thai & Boxing). We pride ourselves on creating an inclusive, warm, and high-energy environment where every student is supported in achieving their personal goals.

We are seeking an enthusiastic, self-motivated Studio Coordinator to join our team, take ownership of front-of-house operations, and help grow our studio community.

Who We Are Looking For

This role is an ideal fit for:

- An experienced Receptionist or Front-of-House Lead (especially within gyms, combat sports, or wellness) looking for greater autonomy, responsibility, and impact.

- A university student studying Business or Marketing seeking real-world experience in operations, lead generation, social media, and coach management - mentored directly by an experienced former Marketing Director.

If you love working with people, thrive on taking initiative, and want a role where your ideas actually get implemented, we want to hear from you!

What You'll Be Doing





As our Studio Coordinator, you'll move beyond basic desk duties to become the operational heartbeat during our peak training hours:

- Member Experience & Sales: Warmly welcome members during peak class times, manage inquiries across all channels, guide prospective members through trial sessions, and work proactively towards monthly enrolment goals.

- Coach & Schedule Coordination: Assist with class schedules, outreach to coaches when replacement cover is needed, and keep timetables updated in Gymdesk.

- Member Engagement & Retention: Track student attendance, build genuine relationships with members, and proactively work to reduce member churn.

- Basic Marketing Support: Capture daily social media story content (Instagram/Facebook), coordinate bi-weekly email newsletters using existing templates, and help design local print flyers via Canva.

- Studio Operations & Reporting: Streamline reception workflows, update CRM records, manage retail/apparel stock, and prepare weekly metric reports.

- Studio Upkeep & Cleaning: Keep reception, mat areas, and common spaces clean, orderly, and well-presented. Perform deep cleaning tasks regularly to ensure the studio maintains an immaculate appearance.

Role Details & Roster

- Position Type: Permanent Part-Time (30 hours per week).

- Classification:



Fitness Industry Award 2020 (MA ) – Level 4 ($30.66/hr weekdays, $38.33/hr Saturdays).

- Schedule:

- Monday: 10:30 AM – 9:00 PM (1-hr unpaid break) (9.5 hrs)

- Tuesday: 5:30 PM – 8:30 PM (3.0 hrs)

- Wednesday: 4:30 PM – 8:30 PM (4.0 hrs)

- Thursday: 10:30 AM – 1:30 PM & 5:30 PM – 9:00 PM (6.5 hrs)

- Friday: 4:30 PM – 8:30 PM (4.0 hrs)

- Saturday: 9:30 AM – 12:30 PM (3.0 hrs)

Schedule Continuity: This is a long-term, permanent role. Shift schedules undergo a routine 6-month review in consultation with management to align with studio timetable adjustments and growth.

What We Offer (Advantages & Perks)

- Local Work: Work close to home in the Hills without the hassle of a long daily commute.

- Family Perks: Generous discounted membership rates for your immediate family members.

- Retail Discounts: Discounts on all studio apparel, gear, and shop stock.

- Real Impact & Mentorship: Direct mentorship in marketing and operational management from business owners who value your input and initiative.

About You (What Will Make You Successful)

- A People Person: Exceptional interpersonal skills with a warm, empathetic approach to building rapport with members and visitors.

- Proactive & Autonomous: A self-starter who looks for ways to improve processes, drive sales, and solve problems without needing constant supervision.

- Organised & Detail-Oriented: Meticulous with administrative tasks, scheduling, CRM records, and weekly tracking.

- Tech-Savvy: Comfortable using social media and willing to learn our gym management software (full system training provided! ).

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📌 Studio Coordinator - Combat Sports Studio (Yarra Ranges Shire)
🏢 Underdog Evolution
📍 Yarra Ranges Shire