Community Hubs and SETS Support Coordinator

Join us in making a real difference every single day.

Embark on a journey where your passion meets purpose, and where your skills are the tools to transform lives. Become part of the Multicultural Australia Team dedicated to creating belonging for our clients and our team members.

Join us in making a real difference every single day.

Embark on a journey where your passion meets purpose, and where your skills are the tools to transform lives. Become part of the Multicultural Australia Team dedicated to creating belonging for our clients and our team members.

About MA

Multicultural Australia is Queensland's leading humanitarian settlement provider and our clients and communities are at the heart of everything we do. We are passionate about providing care and service that meets the direct needs of individuals and communities. We welcome individuals from refugee, asylum seeker, international student, and migrant backgrounds into Queensland, with the goal of creating a more equitable and prosperous society. Multicultural Australia helps current Queenslanders settle into their new lives, build connections in their communities, find work and study opportunities, learn new skills and to feel at home. We also work with individuals, communities, business, and government to contribute to building a more welcoming Queensland through advocacy, cultural training, and community events.

People are at the heart of what we do, and we are committed to developing a team that is diverse, inclusive, and caring.

We recruit individuals with strong social justice values who want to make a difference in the lives of others and who enjoy collaborating and supporting clients build a new future. Join Multicultural Australia to experience a genuinely diverse organisation with strong values and care for each other.

About this role





We are excited to announce a new opportunity forthe role of Community Hubs and SETS Support Coordinator – Townsville Level 4.1 (3 year Max-Term Contract).

The Community Hubs Support Coordinator is a part-time position which manages the quality framework and supports the Community Hub teams in Townsville. This role fosters connections to local services; across local teams and with the national team to support a holistic and locally tailored programs for families.

The role is also combined with part-time work under the Settlement Engagement and Transition Support(SETS) program that provides support to humanitarian entrants and some eligible migrants with their settlement needs in Townsville. This role will be supported through SETS Team Leader in Toowoomba, and if ever required, additional options for remote support of SETS team in SE Queensland to ensure capacity is well managed for part-time position.

Primary Responsibilities

- Provide a coordination, liaison and support function for the three Hubs in Townsville
- Provide appropriate training guidance and mentorship to Hub Leaders
- Work with Hub Leaders and Principles to identify service gaps
- Schedule and facilitate meeting with Hub Leaders in Townsville and Regional Queensland
- Schedule and facilitate review and planning meeting with school principles
- Review and submit data collected by the Hubs
- Build connections and relationships with local service and community stakeholders that can support the work under SETS and the clients and communities settling in Townsville

Qualifications Required

- Relevant tertiary qualifications in community development, social work, education, or a related field, equivalent professional experience
- Valid Queensland Driver’s Licence and willingness to use own car for work. Mileage will be paid for all work related travel
- Possession of, or willingness and eligibility to obtain a Blue Card Working with Children (Risk Management and Screening) Act 2000 and the Working with Children (Risk Management and Screening) Regulation 2020
- National Police Clearance Check

For any queries, please contact Jill Amstrong, Regional Manager at *****@mcaus.org.au

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📌 Community Hubs and SETS Support Coordinator (Townsville)
🏢 Multicultural Australia
📍 Townsville