At ForHealth, we’re committed to delivering quality, accessible healthcare across Australia. With 95+ medical centres and a network of 1500+ independent practitioners, we provide 8+ million patient consultations annually.

As part of the ForHealth Group, we’re focused on innovation, culture, and exceptional patient care.

The Opportunity

We are looking for a Casual Medical Receptionist to join our Maitland Urgent Care practice to be a key team member working collaboratively within the practice, providing high quality customer service to all patients.

This role will see you managing a busy front desk reception, welcoming patients to the Centre, supporting health care professionals as well as general administration duties.

What's in It for You

- Stand out with a provided uniform that reflects your professionalism.
- Free, confidential Employee Assistance Program (EAP) supporting wellbeing, mental health, and financial advice.
- Everyday savings on groceries, retail, utilities and more through the Flare benefits platform.
- Salary packaging options including novated leases for vehicles with running costs included.
- Access to Fitness Passport – discounted entry to gyms, pools and fitness facilities nationwide.
- 20% discount on dental services for employees and their families.
- Discounted Medibank private health insurance (hospital & extras cover).

Key Responsibilities

- Greeting patients and welcoming them into our Centre.
- Collecting & entering patient details into the database.
- Scheduling appointments (when required).
- Answering telephone calls & enquiries.
- Administration support and other ad hoc duties.

Our Ideal Candidate

To excel in this role, you'll possess:

- Exceptional customer service skills with previous customer service experience an advantage.




- Excellent communication skills including a professional & personable telephone manner.
- Detail-orientated.
- Ability to multi-task and prioritise.
- Knowledge of Pracsoft/Medtech is an advantage.
- Ability to work as part of a multifaceted team and independently.
- Neat and professional presentation.
- You will be required to provide a Working with Children’s check, National Police check if not already obtained and International police check where relevant.

Commitment to Child Safety

Urgent Care Network Australia is committed to maintaining a child-safe and inclusive environment.

Successful candidates must:

- Comply with child safety policies and the Code of Conduct.
- Complete mandatory child safety training on commencement and annually.
- Maintain professional standards that support the safety and wellbeing of children and vulnerable people.

Why Choose Us

By becoming a part of our accomplished team, you'll access:

- A dynamic work workplace rooted in purpose and values.
- Ample training, development opportunities, and internal growth pathways.
- The chance to make your mark in a company dedicated to fostering Australia's well-being.
- 20% off dental treatments for you and your family.
- Fitness Passport – discounted gym access.
- 24/7 Employee Assistance Program.
- Health insurance discounts.

ForHealth Group is committed to diversity and inclusion. We welcome applications from people with: Aboriginal and Torres Strait Islander ancestry; disability; culturally and linguistically diverse groups; the LGBTIQA+ community; veterans; carers; refugees; and people of all ages.

ForHealth Group fosters a safe, respectful, and inclusive organisation culture which aims to eliminate behaviours that are unlawful and not in line with the 10 things that make us tick | ForHealth

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📌 Urgent Care Receptionist (Maitland)
🏢 ForHealth Group
📍 Maitland