At Best Practice Software, our vision is communities connected with care. In 2025, we have a new mission to build a culture people love , where:

- we value customers,
- we work together for success,
- we are accountable for our actions,
- we innovate for the future, and
- we celebrate diversity and inclusion.

If you share our vision and values, please consider this exciting career opportunity to join our growing team in Bundaberg, Queensland .

You’re unique, and we value that.

As a Systems Engineer, we’ll call on your unique talents, skills, expertise, and experience to:

- Design, implement, and maintain on-premises and cloud-based infrastructure, ensuring high availability, performance, and security across all systems.
- Monitor, troubleshoot, and resolve complex system, network, and application issues, providing escalation support to internal IT teams and stakeholders.
- Manage and optimise core services such as Active Directory, Exchange Online, M365, virtualization platforms, backup systems, and identity/security tools.
- Plan and execute infrastructure upgrades, migrations, and projects, ensuring minimal disruption and adherence to best-practice standards.
- Develop and maintain technical documentation, including system diagrams, procedures, and configuration records, while contributing to continuous improvement initiatives.

We believe our ideal applicant will demonstrate the following attributes:





- Strong problem-solving ability – able to diagnose and resolve complex technical issues efficiently.
- Attention to detail – ensures accuracy in configuration, documentation, and change management.
- Clear communication skills – can explain technical concepts to both technical and non-technical stakeholders.
- Proactive mindset – anticipates issues, identifies improvements, and takes initiative without being prompted.
- Adaptability – comfortable working in fast-changing environments, technologies, and priorities.
- Collaboration and teamwork – works effectively with cross-functional teams, vendors, and business units.
- Robust organisational skills – able to prioritise tasks, manage workloads, and execute projects efficiently.
- Security-focused thinking – consistently considers risk, compliance, and best-practice security in all decisions.

What’s in it for you?

- Market-leading benefits that make us a proven local employer of choice.
- Flexible work arrangements that help you strike the right career balance.
- Exciting start to, or positive development of, your Health IT career, with brilliant internal growth opportunities.
- Belong as part of a energetic and highly supportive team with a strong dedication to the mission.
- Enrich your experience by supporting our frontline healthcare heroes across Australasia.

#J-18808-Ljbffr

📌 Systems Engineer (Bundaberg Central)
🏢 Best Practice Software
📍 Bundaberg Central