Assurant in Australia is seeking a Manager, Claims Operations to oversee end-to-end claims processing for offshore and onshore activities within assigned client portfolios. You will ensure productive, cost-effective handling, compliant practices and high-quality customer service across all levels of escalation.
The role requires strategic capacity planning, continuous process review and collaboration with clients and outsourced partners to optimize performance and outcomes.
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📌 Claims Operations Leader – Offshore/Onshore | Hybrid (City of Boroondara)
🏢 Assurant
📍 City of Boroondara
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