Rich River Golf Club is an iconic sporting and hospitality destination located in Echuca Moama, on the banks of the stunning Murray River. The Club features two 18-hole championship golf courses, along with premier bowls, croquet and tennis facilities. Guests and members enjoy a modern Clubhouse offering a variety of dining experiences, private function and event spaces, a sports bar, gaming facilities, an 18-hole mini golf course and regular live entertainment. Accommodation is a key part of the Rich River experience, with our established 63-room motel complex set amongst tranquil gardens and featuring an inground pool and spa.

What We Offer

Opportunity to lead a key department within a successful and well-established club

Supportive and professional team environment

Competitive salary package based on experience

Meal card, phone allowance and uniform provided

Career development and leadership growth opportunities

Key Responsibilities

- Manage the day-to-day operations of the Gaming Lounge and Vault

- Oversee gaming revenue performance, cash flow management and financial controls

- Conduct daily poker machine clearances, balancing and reconciliations

- Ensure compliance with all Gaming, AML/CTF and regulatory requirements

- Lead, coach, mentor and develop gaming and vault team members

- Manage staff rostering and workforce planning to meet operational requirements

- Drive a culture of exceptional customer service and responsible gaming practices

- Develop, implement and continuously improve gaming procedures and operational processes

- Oversee gaming loyalty programs and member engagement initiatives

- Monitor transactions and reporting in accordance with AML and CTF legislation





- Liaise with regulatory authorities and ensure audit readiness at all times

- Coordinate and manage gaming promotions, including Bingo, raffles and gaming-related events

- Prepare departmental reports, analyse performance data, and identify improvement opportunities

- Oversee Keno and TAB operations and ensure service standards are maintained

- Assist in the introduction of new products, services, promotions and gaming initiatives

- Contribute to departmental budgeting, forecasting and strategic planning

Key Selection Criteria

- Demonstrated experience in a Gaming Management or Senior Gaming Operations role

- Strong understanding of Gaming Regulations, Responsible Gambling requirements, AML and CTF obligations

- Proven leadership skills with experience managing, coaching and developing teams

- Strong customer service focus with excellent communication and interpersonal skills

- Professional approach when engaging with members, guests, staff and stakeholders

- Ability to work independently while leading a high-performing team

- Solid IT and gaming systems experience, including System 7000, Aristocrat systems or similar platforms

- Current RSA, RCG, Advanced RCG certifications and TAB accreditation

- High level of financial acumen with proven cash handling and reconciliation experience

- Strong problem-solving, decision-making and conflict-resolution skills

- Professional presentation, time management and commitment to workplace standards

- Availability to work rotating evenings, weekends and some public holidays as required

RRGC is committed to the principles of Equal Employment Opportunity, Work Health and Safety, Child Safety, Cultural Diversity and Ethical Work Practices and encourages applicants from diverse backgrounds to apply.

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📌 Gaming Manager (Moama)
🏢 Rich River Golf Club
📍 Moama