Customer Experience Lead – Vetting Authority (Melbourne)

Customer Experience Lead – Vetting Authority (Melbourne)

06 Aug
|
Australian Security Intelligence Organisation
|
Melbourne

06 Aug

Australian Security Intelligence Organisation

Melbourne

ASIO in Melbourne is seeking Customer Engagement Officers at AE4–AE6 levels to support the TS-PA Vetting Authority. You will respond to inquiries by phone and written channels, track interactions, and build trusted relationships with customers and sponsoring agencies to deliver a high standard of service.

Successful candidates will mentor juniors, contribute to process design, manage complex enquiries, and help shape future customer service delivery while upholding strict security and

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📌 Customer Experience Lead – Vetting Authority (Melbourne)
🏢 Australian Security Intelligence Organisation
📍 Melbourne

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