Customer Support Leader - Experience and Operations (Melbourne)

Customer Support Leader - Experience and Operations (Melbourne)

06 Aug
|
Mcmillan Shakespeare
|
Melbourne

06 Aug

Mcmillan Shakespeare

Melbourne

McMillan Shakespeare's MMS brand Oly is seeking a Customer Support Manager to lead the customer support function, delivering a high-quality, scalable experience across inquiries, case management and escalations.

You will drive service standards, team performance and continuous improvement, partnering across business units to remove pain points and automate where possible, while coaching a high-performing, customer-centric team in a hybrid working setting.

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📌 Customer Support Leader - Experience and Operations (Melbourne)
🏢 Mcmillan Shakespeare
📍 Melbourne

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