Tes is seeking a Product Support Manager in Melbourne to lead a agile team delivering top-tier support to educational institutions globally. You will partner with Product and Engineering to translate customer feedback into product enhancements and strategic initiatives.
With a focus on metrics, training, and customer satisfaction, you will shape service delivery, mentor team members, and promote a customer-centric culture across secure, scalable support operations.
#J-18808-Ljbffr
📌 Global Product Support Lead — Education Tech (Melbourne)
🏢 Tes
📍 Melbourne