Content & Knowledge Architect for AI-Driven Support (City of Sydney)

Content & Knowledge Architect for AI-Driven Support (City of Sydney)

06 Aug
|
heidihealth.com.au
|
City of Sydney

06 Aug

heidihealth.com.au

City of Sydney

Heidi Health is seeking a strategic Content & Knowledge Lead to transform our content operations from reactive to proactive. You will own the end-to-end knowledge lifecycle, ensure product information is accurate, accessible, and ready before users realize they need it.

In collaboration with Product, Engineering, Marketing and GTM, you will define knowledge strategy, author SOPs and support articles, and implement scalable systems that power AI-driven support and multilingual content.

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📌 Content & Knowledge Architect for AI-Driven Support (City of Sydney)
🏢 heidihealth.com.au
📍 City of Sydney

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