ESP Australia Pty Ltd is a leading provider of building, safety and compliance products Australia wide. Based in the eastern suburbs, we manufacture and supply key safety products including Access Tiles and stair nosing (as seen on the stairs at the MCG).
Poised for growth, we are set to expand our market presence, and with this an exciting opportunity has arisen for a high achieving and motivated Internal Sales & Operations Coordinator to join our team. This role is pivotal to the success of our day-to-day operations, and provides clear opportunities for growth and development within the business.
About the Position:
The Internal Sales & Operations Coordinator will report to the General Manager and will be responsible for the coordination of our day-to-day sales and operations functions. The role supports the General Manager and field sales team by ensuring smooth operational workflow, accurate documentation, timely order fulfilment and effective communication with customers and internal stakeholders.
Duties:
- First line customer response, including phone enquiries, emails, order processing and delivery coordination
- Tender and Quotation response preparation and coordination
- Coordinating logistics and deliveries
- Coordination of warehouse, manufacturing & installation activities
About the Person:
The role will ideally suit someone with experience in sales and operations. We are seeking an individual with a ‘can do’ attitude, willing to get involved, highly self-motivated and keen to learn.
Key skills and experience we’re looking for include:
- Minimum 2 years' experience in sales support, internal sales, customer service or operations coordination.
- Experience in a warehouse and manufacturing environment highly desirable
- Experience using CRM, ERP or order management systems highly regarded.
- Excellent phone manner
- Strong attention to detail
- Excellent interpersonal and communication skills
- Ability to work within a small team and autonomously
- Can-do attitude with initiative and enthusiasm
- Demonstrated ability to meet deadlines whilst balancing competing priorities
- Qualified manner and appearance
Working with us, you’ll be keen to learn, grow and develop your career.
- supportive culture
- attractive remuneration package that rewards your efforts
We will train you to be an expert in our range of safety compliance products.
Remuneration will be based on your skills and experience.