We're Alignr, a modern recruitment partner helping ambitious businesses hire smarter and scale faster.

This time, we're partnering exclusively with a BCorp-certified specialist Australian tour operator that's been inspiring iconic walking journeys worldwide.

Their purpose? To create transformative travel experiences that positively benefit both people and the planet. Japan is one of their most popular programs and a growing part of the business. This is your chance to own it.

We're Alignr, a modern recruitment partner helping ambitious businesses hire smarter and scale faster.

This time, we're partnering exclusively with a BCorp-certified specialist Australian tour operator that's been inspiring iconic walking journeys worldwide.

Their purpose? To create transformative travel experiences that positively benefit both people and the planet. Japan is one of their most popular programs and a growing part of the business. This is your chance to own it.

Are you looking for…

- A sales role where you're actually selling something you believe in?
- A chance to develop your sales career? Start with engaged leads who want to talk about travel?
- A BCorp business where your values and your work actually line up?
- The chance to travel to Japan and get paid for it?
- A small, tight-knit team where your opinion matters and your impact is visible?

What's in it for you:

- Attractive Salary : $75,000 Base + Super + monthly incentives
- Please note the max range to start is $72,000 Base until probation is passed; then you will be bumped to $75k Base.

- Monthly RDO: 12 extra days off per year on top of standard annual leave
- Free familiarisation trips to Japan: flights and accommodation covered
- $100/month gym membership : paid for by the business
- Hybrid working: 4 days Work from home (only 1 day per week in office) after training & fully up and running.
- Free parking: no meter anxiety, ever
- End of trip facilities: showers and bike storage on site
- BCorp certified : tree planting days, team events, a business with genuine values
- 2 months of structured onboarding: you're not thrown in the deep end
- Working within a local business where your voice and impact actually matter!

Mornington is closer than you think…

From Hawthorn, it's around 45 minutes against traffic. Free parking on arrival. No train drama. Just drive in, do great work,



and drive home.

The company:

Has been running iconic walking tours worldwide for over 20 years. They operate across Japan, Europe, and Australia and every trip is designed to benefit the people and places it touches.

The Japan program covers four of the country's most breathtaking walking routes: Kumano Kodo, Nakasendo Way, Michinoku Coastal Trail, and Shimanami Kaido. It's one of the most in-demand programs in the business and it's growing fast.

This is a grass-roots, passionate team. The kind of place where people stay because they genuinely love what they do not because they're stuck.

The team:

You’ll join the Japan team alongside two others reporting to the Japan Destination Manager.

The culture here is warm, collaborative, and adventurous. People have passion in common. High standards, but never corporate, this is a small business where you're known, backed, and heard.

What you’ll do:

Sales & Client Management

- Manage a mix of warm and slightly colder inbound leads (downloaded guides etc), guiding customers through their Japan travel journey from first enquiry to booking
- Call destination guide downloaders and convert interest into bookings
- Provide outstanding customer service from first contact through to post-travel follow-up
- Meet and exceed monthly and annual sales targets

Itinerary & Product

- Produce high-quality, detailed and personalised Japan travel itineraries for both self-guided and guided trips
- Develop deep product knowledge across Kumano Kodo, Nakasendo Way, Michinoku Coastal Trail and Shimanami Kaido
- Liaise with suppliers and guides on the ground in Japan
- Attend occasional functions outside office hours including talks, research trips and development weekends

Operations & Admin

- Process reservations across multiple supplier systems and channels
- Prepare and check all pre‑departure documentation and client communications
- Work closely with Louisa to maintain client notes,



communication templates and blog content
- Assist with trip profitability, helping ensure trips run to budget
- Contribute ideas to improve processes and work efficiencies

Who we’re looking for:

This role is for someone who is genuinely passionate about adventure travel and the outdoors not just on paper. The team will know the difference immediately.

You’ll likely:

- Have experience in travel, tourism, hospitality, or a related field or bring genuine, deep personal travel experience
- Be comfortable on the phone and natural in conversation warm sales is still sales
- Be self‑reliant, you connect the dots, you don't wait for a manual
- Have strong written communication, your clients receive detailed, high‑quality itineraries
- Be organised and admin‑capable, this role has a real operational component alongside the sales
- Be solutions‑oriented and proactive, you see a gap and you fill it
- Align with values: authenticity, adventure, exceptional service, integrity, and positive impact

Japan knowledge is a nice to have, not a must. A love of walking and the outdoors is not optional.

Who this isn't for

- People who need heavy structure and step‑by‑step guidance for everything
- Anyone not genuinely passionate about travel
- People who want pure sales with no admin or operational involvement
- Anyone who struggles when systems are clunky or processes aren't perfectly streamlined
- People who want a large corporate environment: here, you're known and your work is visible

Must-haves:

- Genuine passion for adventure travel and the outdoors
- Comfortable with phone-based and web-based sales & have some sales experience
- Strong written and verbal communication skills
- Organised, detail‑oriented, and able to manage multiple priorities at once
- Self‑motivated and ownership‑driven

Nice to haves

- Travel industry or tourism experience
- Japan destination knowledge (personal or qualified)
- Experience with reservation or booking systems
- Understanding of walking tour operations

Hiring process:

- Step 1: Apply + complete short screening questions
- Step 2: Alignment call with Alignr
- Step 3: Round 1 culture fit and foundational skills interview
- Step 4: Round 2 technical, role‑specific skills
- Step 5: Offer + onboarding plan

#J-18808-Ljbffr

📌 Travel Sales Consultant - Japan (Mornington)
🏢 alignr
📍 Mornington