Melbourne ICT Service Desk: 1st/2nd Line Support

Melbourne ICT Service Desk: 1st/2nd Line Support

06 Aug
|
State Library of Victoria
|
Melbourne

06 Aug

State Library of Victoria

Melbourne

State Library Victoria in Melbourne is seeking an ICT Service Desk Officer for an onsite, full-time fixed-term role to April 2027. You will provide first- and second-level IT support for staff and users in a Microsoft 365 workplace.

Reporting to the Manager - IT Operations, you will troubleshoot Level 1 and 2 issues, assist with software updates and device replacements, and log progress to meet service levels.

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📌 Melbourne ICT Service Desk: 1st/2nd Line Support
🏢 State Library of Victoria
📍 Melbourne

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