Blitz Refrigeration and Air Conditioning – Airport West VIC

At Blitz Bradmac Heating & Cooling, we’re building an extraordinary Customer Service team that delivers an outstanding experience every single time.

We don’t just talk about great service, we live it every day!

What You’ll Be Doing

- Responding to customer enquiries via phone and email with gustoand professionalism
- Creating and updating jobs in our job management system
- Making outbound calls to follow up service enquiries and book estimates(no cold calling)
- Maintaining and assisting with the service schedule
- Supporting our sales team with bookings and customer information
- Ensuring accurate notes, data entry, and record keeping across systems
- Taking initiative to solve customer issues and keep things moving

What We’re Looking For

- Experience in a busy customer service environment




- Excellent data entry accuracy and exceptional attention to detail
- Excellent communication skills,written, verbal, andphone
- A proactive problem-solver who loves helping customers
- Strong organization and planning skills
- Experience using service &ticketing; systems is highly advantageous
- HVAC/Heating and cooling or trades background is preferred but not essential

Why You’ll Love It Here

- Competitive pay + super
- Full-time, Monday to Friday role
- Great Airport West office with awesome team culture
- Supportive management who want you to succeed
- Regular social activities and a fun, vibrant workplace

If you’re a customer service superstar who thrives on accuracy, energy, and teamwork, we’d love to hear from you!

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📌 Customer Service Representative (City of Moonee Valley)
🏢 Blitz Refrigeration And Air Conditioning
📍 City of Moonee Valley