Hub & Spoke Health is a mobile allied health service that provides in-home support to people all across Melbourne. Our growing team is made up of physiotherapists, exercise physiologists, music therapists, art therapists, dieticians, remedial massage therapists, occupational therapists and allied health assistants, supported by our admin team. We work together with a broad range of service providers to ensure care is accessible to everyone.

As an Operations & Compliance Administrator at Hub & Spoke Health, you'll play a crucial role in ensuring our operations run smoothly and efficiently. This dynamic position requires a proactive individual who can seamlessly manage multiple responsibilities and adapt to last-minute tasks.

Key Duties

Compliance & Quality Assurance

- Ensure adherence to internal and external regulations, conducting regular quality checks to uphold our high standards

Reporting & Documentation

- Prepare and maintain accurate reports, ensuring timely availability of information.

Onboarding & Induction

- Facilitate the seamless integration of new team members and contractors, ensuring they are well-prepared and supported from day one
- Support graduate program administration, contributing to the development of our emerging allied health professionals

Administrative Support

- Efficiently handle emails, phone calls, and documentation, providing essential support to our team
- Keep clinical software systems updated and accurate

Process Improvement





- Identify opportunities to enhance administrative processes for increased efficiency

Scheduling & Coordination

- Assist in organising schedules and appointments, ensuring optimal time management (as required)

In this role, your ability to prioritise tasks, manage multiple deadlines, and adapt to changing circumstances will be essential. We value individuals who can think on their feet and maintain composure in a fast-paced environment.

About You

To be successful in this role, you will have:

- Excellent communication skills (both written and verbal)
- Proficiency in English and a robust attention to detail
- Outstanding organisation and prioritisation skills to manage tasks efficiently
- Ability to multitask and work in a fast-paced environment
- Previous experience in administration
- Leadership skills (highly regarded but not essential)
- Experience working in healthcare/allied health (highly regarded but not essential)
- Experience with practice management software such as Splose (highly regarded but not essential)

Why Join Hub & Spoke Health?

- Supportive and collaborative team environment
- Opportunity to work in a growing and dynamic healthcare organisation
- Flexible work arrangements available
- Career growth opportunities
- Free access to Updoc GP phone consultations for all employees
- Continuing development allowance to support your ongoing learning and professional growth

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📌 Operations & Compliance Coordinator (Port Phillip City)
🏢 Hub and Spoke Health
📍 Port Phillip City