We are a progressive team of ENT surgeons based in Melbourne. We deliver up-to-date, evidence-based care with patient education and wellbeing as our main focus. We support our patients and our staff with care and positivity.

We are looking for a motivated person to join our practice Full Time (Part time can be considered) in an experienced position who understands that caring for the practice patients is as important as your professional skillset.

The right candidate will need to demonstrate exceptional commitment to patient care and have the motivation to drive and develop the centre.

Your key responsibilities will include:

- Providing outstanding level of customer service and strong skill level on all aspects of Medical Secretarial role including telephone manner and face to face interaction
- Meet and greet patients
- Answering telephones
- Diary management
- Management of consulting days/clinics.
- Invoicing and receipting
- Setting up consulting rooms
- Have the ability to work autonomously
- General administration and office duties
- Liaising with other medical practices
- End of day reconciliation and banking




- Experience using medical software –Genie
- Audio-typing
- IT savvy with great troubleshooting skills and ad hoc duties as required by the surgeons
- Travelling with surgeons (if needed) to different practice locations

To be successful in this role it is essential you can demonstrate:

- Previous experience in a Specialist Medical Practice (ENT – highly desirable)
- A professional approach to work, with exceptional customer care and service skills
- Flexible in you approach to all aspects of the Practice and strong attention to detail and great organisational skills with a can-do attitude
- Well developed time management skills and ability to multi-task and work efficiently under pressure
- Own a car licence to travel to practice locations (if needed)
- Excellent presentation and communication skills (both written and verbal) are essential

We are offering Full-time (Part-time considered) employment at our Box Hill location.

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📌 Medical Receptionist Part Time (Whitehorse City)
🏢 ENT Specialists Group
📍 Whitehorse City