Plus1 Group is a dynamic Accounting organisation committed to delivering exceptional client services and support. We pride ourselves on building strong relationships with our clients and maintaining a workplace culture that values professionalism, efficiency and teamwork. Our team works collaboratively to ensure that every client interaction reflects our commitment to quality and excellence.

About the role

We are seeking a Client Services Officer to join our team on a full-time basis at our office in Shepparton, VIC 3630 . This is a key position within our Accounting team. In this role, you will be responsible ensuring that all client interactions are handled with professionalism and care. The Client Services Officer plays a vital part in supporting our team to ensure the smooth operation of our business.

What you'll be doing

- Responding to client enquiries via phone, email and in-person with professionalism and efficiency
- Processing requests and maintaining accurate records in our systems
- Preparing and/or distributing client documentation and correspondence
- Maintaining organised filing systems and ensuring confidential information is handled appropriately




- Assist our Accounting team with Client compliance requirements, ATO calls and other 3rd party requests

What we're looking for

- Proven experience in a support role, ideally within an Accounting or similar environment
- Able to work calmly in a high demanding and short lead time environment
- Excellent communication skills, both written and verbal, with the ability to interact professionally with clients and colleagues
- Experience with Xero or other accounting related software
- Proficiency in Microsoft Office applications, particularly Word and Excel
- Attention to detail and accuracy in record-keeping and data entry
- Strong organisational skills with the ability to manage multiple tasks and priorities effectively
- Reliability and punctuality with a positive attitude towards work

What we offer

- Full-time, permanent position offering job security and stability
- Competitive salary package commensurate with experience and qualifications
- A supportive and team-oriented workplace culture
- Access to staff facilities and resources

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📌 Client Services Officer (Shepparton)
🏢 seek.com.au
📍 Shepparton