Western Truck Group (WTG) delivers trusted truck sales, parts, and service across Queensland, the Northern Territory, and regional Recent South Wales. With 8 dealerships and 20 Customer Service Centres, we support leading brands including Volvo, UD, Mack, and Isuzu- forming one of Australia's largest service networks.

At WTG, we're striving to foster an environment grounded in integrity, innovation, and a commitment to excellence. Our goal is to empower our people to grow, contribute meaningfully, collaborate, and find fulfilment in their work. If you're looking to be part of a team that's evolving and focused on continuous improvement, WTG could be the perfect fit.

We have an opportunity for a Parts Interpreter to join our team based at Dubbo. Whether you already have experience in automotive, transport, warehousing or customer service, or you are keen to build a career in this space, this role offers the chance to learn, grow and become part of a supportive team that takes pride in delivering great outcomes for our customers.

Key Responsibilities:

- Provide friendly and professional support to customers across the counter, phone, email and other enquiry channels.
- Interpret customer needs and assist with identifying, quoting and supplying the right parts and accessories.
- Process customer quotes, orders, payments, invoices, credits and related documentation accurately.
- Build strong relationships with customers and support the growth of parts sales through reliable service and follow-up.
- Work closely with the Service Department and wider branch team to support daily operations.
- Assist with parts ordering, receipting, stock control, stocktaking and maintaining accurate inventory records.
- Keep retail displays and promotions well presented, current and easy for customers to navigate.

About You:





- You are customer-focused, approachable and willing to learn.
- You have an interest in automotive, trucks, parts, machinery, warehousing, sales or customer service.
- You are organised, reliable and able to manage competing priorities in a busy branch environment.
- You communicate clearly and are confident using computers or learning new systems.
- Previous parts interpreting or automotive industry experience will be highly regarded, but it is not essential for the right person.
- A current Australian Driver's Licence is preferred, and a forklift licence would be an advantage.

Training and Career Development

If you are interested in building a career as a Parts Interpreter, we encourage you to apply. For the right candidate, WTG may support the opportunity to undertake the Certificate III in Automotive Sales (Parts Interpreting), giving you the chance to gain a nationally recognised qualification while developing practical, hands on experience in the heavy vehicle industry.

Why Join WTG?

- Join a supportive team that will help you build your confidence, knowledge and career in parts interpreting.
- Gain exposure to leading truck brands including Volvo, UD and Mack.
- Opportunity to undertake the Certificate III in Automotive Sales (Parts Interpreting) for the right candidate.
- Be part of a growing organisation with career development and progression opportunities.
- Competitive salary and benefits.

Applications

If you are already experienced in parts interpreting, or you are motivated to start a career in this field, we would love to hear from you. WTG is committed to creating a diverse and inclusive workplace and encourages applications from people of all backgrounds, cultures, and identities.

Only shortlisted applicants will be contacted.

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📌 Parts Interpreter (Dubbo)
🏢 Western Truck Group
📍 Dubbo