Full-Time | Office-Based | Moorabbin, VIC

Are you a highly organised and reliable administration professional who enjoys variety, takes pride in delivering high-quality work and thrives in a fast-paced environment?

Our client is a rapidly growing services business with a strong reputation for providing exceptional service. Due to continued growth, they are seeking a motivated Administration Assistant to support their management and operations teams.

This is an excellent opportunity to join a positive and supportive workplace where you can make a genuine contribution and grow alongside the business.

About the Role

As the Administration Assistant, you will provide broad day-to-day support across office administration, client communication, scheduling, reporting and document management.

Your responsibilities will include:

- Managing and triaging incoming emails
- Responding to clients and directing enquiries to the appropriate team members
- Answering and directing phone calls
- Scheduling appointments, coordinating calendars and arranging service bookings
- Preparing quotes, reports, templates, forms and other business documents
- Maintaining accurate records, databases and filing systems
- Providing updates to management on completed tasks and project progress
- Supporting general office administration
- Assisting with process improvements and documenting procedures




- Providing ad hoc support to management and the wider team

About You

To be successful in this role, you will ideally have:

- Previous experience in an administration, office support or similar position
- Strong written and verbal communication skills
- Excellent organisation and time-management capabilities
- The ability to prioritise competing tasks and meet deadlines
- Exceptional attention to detail and accuracy
- A proactive, positive and professional approach
- Strong customer service and relationship-building skills
- Confidence learning new software and online systems
- Advanced Microsoft Office skills, particularly Word, Excel and Outlook
- Working knowledge of Google Workspace
- Basic Xero knowledge, although this is preferred rather than essential
- Strong problem-solving skills and the ability to use initiative
- The ability to work independently and contribute effectively within a team
- Discretion when handling confidential or sensitive information

What’s on Offer

- Full-time, permanent opportunity
- Office-based position in Balaclava
- Working hours of 8:30 am to 5:00 pm
- Supportive and collaborative team setting
- Varied role with exposure across management and operations
- Opportunity to grow with an expanding business

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