About Us

An exciting chance now exists to join Novotel St Kilda during a transformative new chapter as the hotel evolves into one of Melbourne's most exciting lifestyle hospitality destinations.

As part of a privately owned hospitality group operating a successful collection of hotels and businesses across Australia, you will enjoy the unique advantage of working within a family-built culture with ERDI Group while also being connected to the globally recognised hospitality brand, Accor .

Positioned in the heart of iconic St Kilda, Novotel St Kilda is being reimagined as a vibrant lifestyle hotel delivering elevated guest experiences through contemporary hospitality, dynamic Food & Beverage venues, and market-leading Conference & Events experiences.

About the Role

We are seeking an experienced and passionate Food & Beverage Supervisor to join our leadership team on either a Part-Time or Full-Time basis.

This hands-on leadership role is responsible for overseeing the day-to-day operations across our Food & Beverage outlets, ensuring exceptional guest service, operational excellence, and a positive team culture. Working closely with the Food & Beverage Manager, you will lead by example, supervise daily service, mentor team members, and help deliver memorable dining experiences across our restaurant, bar, in-room dining and conference & events operations.

If you are an enthusiastic hospitality professional who thrives in a fast-paced environment and enjoys developing high-performing teams, we'd love to hear from you.

Key Responsibilities

- Supervise the daily operation of all Food & Beverage outlets, ensuring exceptional guest experiences.
- Lead, motivate and support Food & Beverage Attendants and Team Leaders during service.
- Conduct pre-service briefings and allocate sections and duties to the team.




- Ensure outlets are presented to the highest standards of cleanliness, presentation and service.
- Deliver outstanding customer service while resolving guest enquiries and complaints professionally.
- Maintain excellent knowledge of food menus, wine lists and beverage offerings.
- Drive sales through upselling techniques and encouraging the team to maximise guest experiences.
- Assist with staff training, onboarding, coaching and ongoing development.
- Support rostering, labour management and daily operational planning.Ensure compliance with Responsible Service of Alcohol (RSA), food safety, workplace health and safety, and Accor brand standards.
- Assist with conference and event operations, including function setup and service delivery.

Skills & Experience

- Previous experience in a Food & Beverage supervisory or Team Leader role within a hotel, restaurant or hospitality venue.
- Current Responsible Service of Alcohol (RSA) Certificate.
- Strong leadership skills with the ability to motivate and develop a high-performing team.
- Excellent customer service and conflict resolution skills.
- Experience in bar operations, cocktails and wine service is highly regarded.
- Strong organisational and time management skills with the ability to perform under pressure.
- Experience using POS systems and basic computer applications (Microsoft Outlook, Excel and hospitality systems) is advantageous.
- Flexible availability to work mornings, evenings, weekends and public holidays.
- Full Australian working rights.

Chance to be part of both ERDI Group - one of Australia's largest privately owned hotel groups and the globally recognised Accor brand.

Career progression and leadership development opportunities.

- Accor accommodation discounts for you, your family and friends.
- Discounted onsite parking.
- Ongoing training and professional development.
- Supportive and collaborative team culture.

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📌 Food & Beverage Supervisor (St Kilda)
🏢 Novotel
📍 St Kilda