Join a global leader in heavy-duty filtration and engine products as a Customer Assistance Coordinator in Kilsyth. In this role, you'll manage customer orders from start to finish, working closely with the warehousing, logistics and manufacturing teams to ensure orders are processed accurately, delivered on time, and supported with exceptional customer service.

Key Responsibilities:

- Manage customer orders from entry through to delivery.
- Process orders, amendments and customer requests accurately.
- Provide exceptional customer service via phone and email.
- Liaise with internal teams to ensure timely order fulfilment.
- Maintain accurate records while managing claims, rebates and shipping documentation.

What's on Offer:

- Permanent full-time position.




- $67,000–$70,000 + Super.
- Monday to Friday rotating weeks between 8:00am and 10:00am starts.
- Full training provided all experience levels welcome.
- Career growth with a global company.
- Supportive team with adaptable WFH options.

About You:

- Customer service or admin experience.
- Strong communication skills.
- Great attention to detail.
- Confident using computer systems.
- Salesforce, Oracle or other ERP/CRM systems.
- Experience with purchase order management systems.

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📌 Office Administrator (Melbourne)
🏢 ARG Workforce
📍 Melbourne