Job Title: Front of House (FOH) Supervisor

Location: Camberwell

Employment Type: Full-time

Start Date: September

About Us

We are an exciting recent sandwich shop opening soon, focused on delivering high-quality, fresh food with fast, friendly service. Our goal is to create a welcoming environment where customers enjoy great food and a consistently positive experience.

Role Overview

We are looking for an experienced and motivated Front of House Supervisor to lead our service team. You will be responsible for overseeing daily front-of-house operations, ensuring excellent customer service, maintaining smooth service flow, and supporting staff to perform at their best.

Key Responsibilities

- Supervise and lead FOH staff during daily service
- Ensure high standards of customer service at all times
- Manage opening and closing procedures
- Coordinate with kitchen staff to ensure efficient service
- Train, mentor, and onboard new team members
- Handle customer feedback and resolve issues professionally




- Maintain cleanliness and organisation of the front-of-house area
- Assist with rostering and staff scheduling as required
- Ensure compliance with health, safety, and hygiene regulations
- Support management with daily reporting and operations

Skills & Experience

- Previous experience in a supervisory role in hospitality (café, takeaway, or restaurant)
- Strong leadership and team management skills
- Excellent communication and interpersonal abilities
- Ability to work in a fast-paced environment
- Strong problem-solving skills and attention to detail
- Adaptable availability, including weekends and public holidays
- Knowledge of POS systems and cash handling

What We Offer

- Opportunity to be part of a new and growing business
- Supportive and positive team environment
- Staff meals and discounts
- Career growth and development opportunities
- Competitive pay based on experience

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