Contribute to our mission, Technology for Life.

Reporting into the National Workshop Manager, the new Service Workshop Coordinator (“SWC”) will be based at our Notting Hill warehouse. The SWC is to play a key role in supporting workshop and services operations by providing job coordination, administration, andlogisticssupport. Key responsibilities include:

Key responsibilitiesof this roleinclude,but are not limited to:

- Support the National Workshop Manager and Workshop Team Leader withtimelydelegation of jobs;
- Maintainaccuratecustomer, service, and equipment records in the CRM;
- Assess incoming jobs and flag any delays to customers;
- Inventory control, ordering, and issuing to jobs and technicians;
- Prepare cost estimations and conduct works reports, and request POs from customers;
- Administration and data entry;
- Assistwith workshop and presales service work asrequired;
- Receive, unpack, record, and distribute received goods to relevant area;
- Decontamination of incoming devices for service ifrequired;
- Packing and dispatching various equipment, training, and marketing goods;
- Coordinate inward and outward goods movement for rental business;
- Apply a compliance focused mindset across all operations, and;

The ideal candidate will be equipped with the following attributes:

- 2 to 4+ years’ experience in a similar service coordination andlogisticssupport role;
- Well versed in effectively articulating company and product information to customers;
- Proficient in various computer software, including Microsoft Office suite of applications;




- Exposure to using SAP or other ERP or CRM systems will be highlyadvantageous;
- Adaptability and readiness to handle multiple, changing priorities in a fast-paced environment;
- Exemplary understanding of compliance rules, with a proactive mindset and the ability to act as a role model in upholding and promoting compliance standards;
- Excellent problem solving, communication, organisational, and task management skills;
- Team player with a positive, can-do attitude and willingness to learn, and;
- Forklift License, or willingness to obtain.

APoliceCheck will berequiredfor this position.

Make a difference – and be rewarded accordingly.

- 4 weeks’PurchasedLeave;
- CompanypaidParentalLeave, includingSuperannuation;
- Personalandtailored coaching for transitioning inandoutofParentalLeave;
- Genuine and dedicatedcareer and retirement planning and support;
- CorporateSocialResponsibility(CSR)partnerships;
- BirthdayandServiceAnniversary vouchers;
- Exclusive membership with ourHealth& Wellbeing partner, offering a wide array of discounts;
- EmployeeAssistance Program(EAP)for you, and your family;
- Flat structure and open doors, giving you access to everyone in the business, and;
- Structured leadership programs, mentoring initiatives,andglobal learning platforms.





We are passionate about everything we do. And we do it for Life.

Draeger is a globally trusted company with a well-established brand and reputation for our commitment to saving lives since 1889. Wecreate technology and solutions to protect everyone’s great asset: their life. From hospitals to heavy industry, mining and fire rescue, people around the world rely on our products:state-of-the-arttechnology that combines real engineering with the digital future.

With their heart and soul, our employees are paramount to our success in protecting lives in the community. Our corporate culture is underpinned by authenticity and guided by the pillars of trust, respect, and social responsibility. The work we do provides all our employees with pride and a sense of deep purpose that is rare to find.

Wewelcome applications from allqualified candidates,regardless of age, gender,sexual orientation, disability, ancestry,ethnicity,national origin,cultural background, faith,marital, veteran,or social status. If you require any adjustments to be made during the application process toassistwith access, please let us know.

Draeger is an Equal Opportunity Employerandcommitted to a respect, fairness, and transparency. Everyone is unique and each Draeger employees contributes to our inclusive and diverse workplace.

Read more about having a career – not just a job – at Draeger by viewing our Careers page:en_aunz/Career

Applicants mustdemonstratethe right to work inAustralia or Current Zealand.

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📌 Service Workshop Coordinator (City of Monash)
🏢 Draeger
📍 City of Monash