- Attend breakdowns and repair crane in a timely manner.
- Provide service-related assistance by way of phone support.
- Maintain service reports and submit these in a timely manner upon completion of repair.
- Provide feedback on component failure.
- Train distributors in the commissioning of the first recent product.
- Analyse and troubleshoot warranty problems when beyond the scope of the distributor or customer.
- Interact with MCG based personnel on matters pertaining to service materials, product requirements, availability, and code compliance.
- Plans & coordinates activities concerned with investigating and resolving customer reports of technical problems by utilizing applicable processes to eliminate future operational or service difficulties.
- Analyses reports of technical problems to determine trends affecting future design, production, service, and maintenance processes and recommends modifications to eliminate future problems.
- Perform other ad-hoc duties as assigned.

Job Requirement:





- Trade certificate in either mechanical, hydraulics or electrical engineering preferred, or equivalent trade experience and skills maybe considered.
- Able to lift heavy equipment.
- Minimum of 3 to 5 years of technical service & support related working experience preferably in the crane industry or heavy equipment industry.
- Ability to read and work with electronic and hydraulic schematics.
- Possess strong analytical skills in the evaluation of reports of technical issues, research findings; and/or output of a system/process etc.
- Knowledge and experience with hybrid vehicles are an advantage.
- Knowledge and experience with the auto electrics of vehicles is an advantage.

Job Info

- Job Identification 2965
- Job Category Aftermarket
- Posting Date 08/04/2026, 09:08 AM
- Locations 125-129 Station Road, Seven Hills, 2147, AU

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📌 Workshop Technician (City of Sydney)
🏢 The Manitowoc Company
📍 City of Sydney