Guest Experience Team Lead — Coaching, Insights & Service (City of Sydney)

Guest Experience Team Lead — Coaching, Insights & Service (City of Sydney)

06 Aug
|
Hoyts Group
|
City of Sydney

06 Aug

Hoyts Group

City of Sydney

HOYTS Group is seeking a Guest Experience Assistant Team Lead to guide a team of guest experience agents across Zendesk, phone, email and more. You’ll report to the Guest Experience Team Lead and help deliver outstanding service from pre-sale enquiries through post-purchase support.

You’ll collaborate cross-functionally with cinemas nationwide, delegate work, coach staff, and drive process improvements while maintaining high standards of customer care and efficiency.

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📌 Guest Experience Team Lead — Coaching, Insights & Service (City of Sydney)
🏢 Hoyts Group
📍 City of Sydney

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