Front Office Manager at The Lakes Resort Hotel

About the role As the Front Office Manager, you will play a pivotal role in ensuring exceptional guest experiences at The Lakes Resort Hotel. You will oversee the front office operations, manage a dedicated team, and maintain high standards of service and hospitality.

Key facts

- Location: Adelaide CBD, Adelaide
- Engagement: Permanent
- Team: Front Office

What you'll do

- Supervise daily front office activities, ensuring smooth operations and guest satisfaction.
- Train and mentor front office staff, fostering a positive work workplace and enhancing team performance.
- Handle guest inquiries and resolve any issues that may arise during their stay.
- Collaborate with other departments to ensure a seamless guest experience.
- Monitor and manage the front office budget, optimizing resources and controlling costs.

Requirements

- A minimum of 3 years of experience in front office management within the hospitality sector.




- Proven leadership skills with the ability to motivate and guide a team.
- Strong communication and interpersonal abilities.
- Familiarity with property management systems and front office operations.
- A degree in Hospitality Management or a related field is preferred.

Nice to have

- Experience in a multi-faceted hospitality environment.
- Knowledge of local attractions and events to enhance guest experiences.

Skills & tools

- Proficiency in Microsoft Office Suite and property management software.
- Strong organizational skills and attention to detail.
- Ability to work in a fast-paced environment and manage multiple tasks effectively.

Practical notes

- Applicants must have the right to work in Australia.
- Competitive salary and benefits package available.

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📌 Front Office Manager (Adelaide)
🏢 The Lakes Resort Hotel
📍 Adelaide