Fully Promoted Dubbo is a leading supplier of branded apparel, embroidery, promotional products, signage, workwear, uniforms, and trophies. We pride ourselves on delivering outstanding customer service and high-quality products to businesses, schools, sporting clubs, and community organisations throughout the Central West.

We're looking for an experienced, motivated, and hands‑on Shop Manager to lead our team and oversee the day‑to‑day operations of our busy and growing business.

About Us

Fully Promoted Dubbo is a leading supplier of branded apparel, embroidery, promotional products, signage, workwear, uniforms, and trophies. We pride ourselves on delivering outstanding customer service and high-quality products to businesses, schools, sporting clubs, and community organisations throughout the Central West.

We're looking for an experienced, motivated, and hands‑on Shop Manager to lead our team and oversee the day‑to‑day operations of our busy and growing business.

About the Role

As Shop Manager, you'll be responsible for ensuring the smooth operation of the showroom and production team while delivering exceptional customer service. This is a varied role that combines leadership, customer service, sales, administration, and workflow management.

Your Responsibilities

- Manage the daily operations of the showroom and production departments.

- Lead, train, and motivate a small team to achieve outstanding results.

- Provide exceptional customer service, from enquiry through to delivery.

- Prepare quotations, process orders,



and coordinate production schedules.

- Ensure embroidery, printing, signage, promotional products, and trophy orders are completed accurately and on time.

- Maintain quality control across all products.

- Manage purchasing, stock control, and supplier relationships.

- Assist with scheduling workloads to maximise efficiency.

- Ensure workplace health and safety procedures are followed.

- Identify opportunities to improve processes, customer experience, and sales.

About You

You’ll be an organised leader who enjoys working with customers and managing a fast‑paced workplace.

Ideally you’ll have:

- Previous experience in retail, customer service, or business management.

- Strong leadership and people management skills.

- Excellent communication and organisational abilities.

- High attention to detail.

- The ability to prioritise multiple projects and meet deadlines.

- Good computer skills, including Microsoft Office (experience with CorelDRAW is an advantage).

- Experience in promotional products, embroidery, signage, printing, workwear, or a related industry is highly regarded but not essential.

Why Join Us?

- Full‑time permanent position.

- Supportive, friendly team environment.

- Diverse and compelling work - no two days are the same.

- Opportunity to make a real impact in a well‑established local business.

- Ongoing training and career development.

- Competitive salary based on experience.

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📌 Shop Manager (Dubbo)
🏢 FULLY PROMOTED DUBBO
📍 Dubbo