Executive and Operations Admin Assistant

Eclat is a luxury workspace and members' lounge in Hawthorn East, where work, culture and connection meet considered hospitality and intentional service. Home to 48 serviced offices, multiple meeting and event spaces and a members-only cafe, lounge and bar, we are a growing business - refined in how we operate, and expanding across new locations.

We are looking for an experienced Executive & Operations Admin Assistant to support our CEO and founding directors, and to become the steady hand behind the systems that keep Eclat running. It is a role with genuine breadth: part executive assistant, part operations administrator, and central to how smoothly the business moves as it grows.

On the executive side, you will manage the CEO's diary and inbox, prepare meetings, agendas, board and team meeting notes, coordinate internal and external stakeholders, and handle document preparation, briefings, and all things support. In practice, you will build the processes and support frameworks that free our leadership to focus on growth.

On the operations side, you will take ownership of our membership and contract-management platform, with full training provided. You will process and manage customer contracts across our sites, oversee onboarding, billing and compliance, and troubleshoot issues alongside our IT support.



You will not need to be a technical specialist - but you will be the person who knows this system inside out and keeps it accurate.

This will suit a capable, discreet EA who values a considered, well-run workplace and wants real ownership of their remit. If you are proactive, technically confident and take genuine pride in bringing order to a busy operation, we would love to hear from you.

This is a hybrid role based at our Hawthorn East home.

Requirements

What you will bring:

- Proven experience as an Executive Assistant, or in executive support or office management
- Strong technical aptitude and the confidence to learn new systems quickly (full training on our platform is provided)
- A proactive problem-solver who takes ownership and works to a high standard with minimal direction
- Exceptional organisation, attention to detail and discretion
- Excellent written and verbal communication
- Comfortable balancing executive support with hands-on operational and contract administration

Benefits

- A hybrid arrangement - two to three days in our Hawthorn East workspace, and the rest from home
- Complimentary coffee and discounted food from Parlor, our members' cafe and bar
- A refined, beautifully designed space to work from, and a considered, well-run team to be part of
- Close partnership with our CEO and founding directors, and genuine ownership of your remit as the business grows

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📌 Executive and Operations Admin Assistant (Melbourne)
🏢 Eclat Holdings
📍 Melbourne