Location: Mascot, Sydney
Employment Type: Full Time
Roster: 5 days per week across a 7-day rotating roster
Hours: 6:00am - 2:00pm or 8:00am - 4:00pm

Join a Global Leader in Airline Catering
An exciting prospect has become available for a highly organised and proactiveStaffing Resource Allocator to join one of the world's leading airline catering companies, supporting both Domestic and International airport operations based in Mascot.

This is a hands‑on, office‑based role withno hybrid work option , reflecting the operational nature of the business. You’ll split your time between ourInternational Airport office (3 days per week) andDomestic Airport office (2 days per week) , working closely with operational teams to ensure the right people are in the right place at the right time.

You’ll become part of a collaborative national workforce planning team of 13, with a close‑knit Sydney team of five.

About the Role

As the Staffing Resource Allocator, you’ll play a critical role in ensuring our catering operations are fully resourced to meet constantly changing airline schedules. This is a fast‑paced position where no two days are the same, requiring someone who thrives under pressure, takes ownership, and enjoys solving problems.

Key Responsibilities

- Allocate and roster catering staff in line with daily flight schedules.
- Manage workforce planning and staffing requirements across Domestic and International operations.
- Maintain accurate daily rosters and staffing schedules.
- Balance labour demand and workforce availability to meet operational requirements.
- Process shift changes, roster swaps, training allocations and overtime.
- Coordinate labour hire requirements and communicate staffing updates.
- Update workforce management systems to ensure accurate staffing information.
- Monitor staffing levels throughout the day and redeploy resources where required.
- Assist with payroll‑related roster queries and resolve attendance or scheduling issues.




- Communicate with employees daily regarding roster changes, availability and operational requirements.
- Present to new employees during induction, explaining the importance of workforce planning and how your team supports the dnata family.
- Build strong working relationships with operational leaders and employees across the business.
- Take ownership of the role, identify improvements and contribute to the ongoing success of the team.

Staffing Resource Allocator

About You

We’re looking for someone who enjoys working in a busy operational environment and can confidently manage competing priorities while maintaining exceptional attention to detail.

- Previous experience in workforce planning, rostering, scheduling or resource allocation.
- Excellent verbal and written communication skills.
- Confidence presenting to groups and engaging with new employees.
- Solid customer service and relationship‑building skills.
- Intermediate to advanced Microsoft Excel skills.
- Strong Microsoft Outlook, typing and general computer skills.
- Excellent organisational skills with high attention to detail.
- The ability to think quickly, solve problems and remain calm under pressure.
- Resilience and the ability to manage changing priorities in a fast‑paced operational environment.
- A proactive attitude with a willingness to take ownership and be accountable.
- Flexibility to work additional hours when operational requirements demand.

What’s on Offer

- Join a globally recognised leader in airline catering and aviation services.
- Be part of a supportive and collaborative national workforce planning team.
- A varied and fast‑paced role where every day is different.
- Free parking available at both the Domestic and International office locations.
- Conveniently located near public transport, although driving is recommended for ease of travel between sites.
- The opportunity to make a genuine impact on daily airline operations.

If you’re an organised, resilient and solutions‑focused professional who enjoys working in a dynamic operational environment, we’d love to hear from you.

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📌 Staffing Resource Allocator - Airline industry (Bayside Council)
🏢 Employ
📍 Bayside Council