6 month contract with the view to extend!

IQ Group is seeking a Superannuation / Insurance claims specialist to work throughout the entire claims lifecycle and engaging with members at a sensitive time

Key Responsibilities Include:

- Understanding of the relevant insurance rules supporting all superannuation insurance scenarios, including death, TPD, Perm Incapacity and Income protection
- Understanding of the relevant industry regulations relating to insurance in superannuation
- Ability to assess and make determinations on Insurance claims
- Ability to handle member / beneficiary phone calls
- Proficient in member communications, both verbal and written

What we're looking for

- Experience managing insurance claims
- Strong critical thinking and problem-solving skills
- Excellent communication and customer service ability
- Proficiency with superannuation administration systems and databases




- A collaborative approach, with the ability to adapt in a fast-paced environment
- Solid understanding of superannuation regulations and industry best practice

What we offer

- At IQ Group, we are committed to providing our employees with a rewarding and fulfilling work experience.
- Flexible work arrangements to support work-life balance
- Opportunities for future career advancement
- A collaborative and supportive team workplace

About us

IQ Group is a leading provider of superannuation and investment management services, serving clients across Australia. Our mission is to help our clients achieve their financial goals by delivering innovative and efficient solutions.

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📌 Insurance in Super Claims Consultant (Melbourne)
🏢 Iq Group
📍 Melbourne