Make a positive difference in the lives of students, families and the wider community. We are seeking a dedicated and community‑minded Student Support Officer to join our Special Education Program. This rewarding role focuses on building strong relationships with students, families, and community members to support student wellbeing, engagement, attendance, and educational success. As a key link between the school, families, and community, you will work collaboratively to identify and address barriers to learning, strengthen connections, and promote positive outcomes for young people. Through proactive engagement, advocacy, and support, you will help create an inclusive and supportive school environment where students can thrive.

About the Role

- Liaise and provide support to students and families at the school/college, and liaise with the wider community.
- Promote the benefits of education to improve outcomes for students and families.

Responsibilities

- Innovate data capture management systems and develop subsequent intervention strategies.
- Build and sustain positive relationships with students, parents, community and elders,



and provide input into local decision making to ensure optimum outcomes.
- Liaise with families and conduct home visits to encourage school attendance and to motivate students.
- Liaise with students and families to recognise any educational, social, emotional or behavioural issues.
- Work within a team‑based management approach as a contact for students, families or community members regarding any concerns.
- Monitor the behaviour and wellbeing of students to identify issues and organise intervention.
- Lead and implement initiatives to encourage a positive, caring and supportive setting at the school for students, families and community members.
- Act as an independent mediator between the school, students, families and community members to enhance open communication.
- Develop innovative and effective strategies for building relationships among students, families, community members and stakeholder groups to promote communication and resolve issues of concern.

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📌 Student Support Officer - Trinity Bay State High School - Special EducationProgram (Cairns Regional)
🏢 Queensland Government
📍 Cairns Regional