Company Description

Langford & Stone Property Group provides strategic real estate services for owner-occupiers, investors, and busy professionals across residential and commercial markets. The firm offers end-to-end support, including traditional real estate services, brand new property acquisitions, premium buyers agent services, and independent property reviews. Clients receive thorough research, due diligence, and transparent, practical advice to support informed property decisions and long-term wealth-building. Langford & Stone emphasises disciplined execution, transparent guidance, and a no-pressure approach, ensuring every property decision aligns with clients’ goals and priorities.

Role Description

The Sales Support Specialist is a part-time, hybrid role based in Sydney, NSW, with flexibility for some work from home. This role supports the sales and buyers agent team by managing client inquiries, preparing property information packs, and coordinating appointments and follow-ups. Day-to-day responsibilities include maintaining accurate records in CRM systems, assisting with market research and property data collection, and preparing reports, proposals, and presentation materials.



The Sales Support Specialist will help ensure a smooth client experience by tracking progress across buying and selling activities, supporting documentation for negotiations and settlements, and liaising with internal and external stakeholders. The role also involves identifying opportunities to improve sales processes and client communication, contributing to efficient, high-quality service delivery.

Qualifications

- Strong Customer Service and Customer Satisfaction focus, with the ability to support clients in a professional, responsive, and empathetic manner.
- Effective Communication skills, including clear written and verbal communication and ability to liaise confidently with clients and team members.
- Solid Analytical Skills for reviewing property information, market data, and sales reports to support decision-making and client advice.
- Good organizational and time-management abilities, with attention to detail and capability to manage multiple tasks in a fast-paced environment.
- Ability to work independently and collaboratively in a hybrid environment, maintaining confidentiality and skilled integrity.
- Bilingual preferred - Mandarin or Cantonese, but not necessary.

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📌 Sales Support Specialist (City of Sydney)
🏢 Langford & Stone Property Group
📍 City of Sydney