Your new company You will be working for a leading Telco company based in Sydney CBD.

Position Overview

You will play a key role in the evolution of customer-facing products and platforms, with a solid focus on BSS, CRM, middleware and digital channel integration. Working on strategic initiatives including consumer product enhancements and early upgrade programs, you'll be responsible for designing enterprise-scale solutions that span digital channels, assisted service channels, CRM platforms and integration services.

Qualifications

- Previous experience as a Solution Architect within a large enterprise environment.
- Strong experience within the telecommunications industry.
- Deep understanding of Business Support Systems (BSS).
- Hands-on experience with CRM platforms, particularly Siebel CRM (highly preferred) and/or Salesforce.
- Experience designing solutions involving middleware and API management platforms, including Apigee.
- Knowledge of customer, product, billing and order management systems.

Benefits

- Attractive day rate
- Opportunity for a great career progression
- Flexible working arrangements

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📌 BSS Architect (City of Sydney)
🏢 Rashi Joshi
📍 City of Sydney