Commercial Account Manager | Build Relationships. Drive Growth. Deliver Client Success. Join Xeople

At Xeople, we're transforming the way organisations attract, engage and manage talent. We're looking for a commercially driven Commercial Account Manager who thrives on building relationships, solving business challenges and delivering exceptional client experiences.

This is more than a sales role. You'll own the entire client journey—from the first conversation through implementation and into long-term partnership—helping clients maximise the value of the Xeople platform while driving sustainable revenue growth.

What You'll Be Doing

As a Commercial Account Manager, you'll be responsible for:

Win New Business

Build and manage a strong pipeline of qualified opportunities.

Identify and engage prospective clients through inbound and outbound activities.

Conduct discovery sessions to understand business challenges and commercial objectives.

Develop tailored solutions that demonstrate measurable business value.

Present compelling software demonstrations and commercial proposals.

Support negotiations and guide opportunities through to contract execution.

Lead a Seamless Client Journey

Own the commercial handover from Sales to Operations.

Ensure implementation teams receive clear client requirements and agreed commercial commitments.

Stay engaged throughout onboarding to ensure a smooth, successful implementation.

Act as the trusted commercial contact from day one.

Grow Strategic Client Relationships

Build robust relationships with senior stakeholders.

Conduct regular business reviews to identify new opportunities and evolving client needs.

Monitor platform adoption and proactively address risks to client success.

Deliver an outstanding client experience that drives loyalty and long-term partnerships.

Drive Account Growth

Identify opportunities to expand client investment through additional products and services.

Lead renewal conversations and commercial reviews.





Develop strategic account plans that increase client lifetime value.

Partner with leadership on pricing, contract variations and growth opportunities.

Be the Voice of the Client

Capture client feedback and market insights.

Work closely with Product and Marketing to influence future platform development.

Share customer success stories and identify opportunities to improve the client experience.

What You'll Bring

You'll be successful if you have:

THIS IS A SENIOR ROLE. EXTENSIVE SALES EXPERIENCE IS MANDATORY

Experience in B2B SaaS, technology, software or solution sales.

A consultative sales approach with strong commercial acumen.

Proven success managing accounts and building long-term client relationships.

Confidence presenting solutions to senior executives and decision-makers.

Strong negotiation, communication and stakeholder management skills.

Experience managing CRM systems and sales pipelines.

Where you will be

This role is hybrid, 3 days in office/ 2 WFH, based in our Seaford office on the sunny Mornington Peninsula. You will be expected in office all 3 days (with the exeption of client onsite visits, or trade show attendance).

A lucrative salary + commission and bonus scheme is on offer to the right candidate in line with industry experience and performance.

Highly Regarded

HRTech, Recruitment Technology or Workforce Management experience.

Considerable enterprise or mid-market sales experience.

Experience working with recruitment agencies or workforce-intensive industries.

Why Join Xeople?

You'll have the opportunity to influence the entire client lifecycle, work closely with executive leadership and play a key role in the continued growth of an innovative SaaS business. This role offers genuine ownership, meaningful client engagement and the opportunity to make a measurable commercial impact.

If you're passionate about building trusted client relationships, solving business problems and driving long-term growth, we'd love to hear from you.

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📌 Commercial Account Manager (Melbourne)
🏢 Xeople
📍 Melbourne