SHL Group seeks a Customer Engagement Manager to own the health and growth of a portfolio of Australian mid-market accounts. You will build solid relationships with key stakeholders, aligning SHL's people insights to business goals and driving ongoing value with ROI-focused initiatives.
You will conduct QBRs, usage reviews and onboarding while spotting cross-sell opportunities and tracking adoption to minimize churn. Remote or hybrid work is available within Australia.
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📌 Remote Growth Engagement Manager – SaaS (Mid-Market) (City of Sydney)
🏢 SHL Group
📍 City of Sydney
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