Queensland Health is seeking a Customer Service Officer to deliver high-quality, first-tier support to Queensland Health employees across phone, live chat and portals.
You will log incidents and service requests in an ITIL-aligned system, coordinate with teams, manage escalations and provide timely updates while striving for continuous service improvements and a positive customer experience.
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📌 IT Service Desk Specialist — Customer Support & ITIL (Brisbane City)
🏢 Queensland Government
📍 Brisbane City
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