At UTS, we're a young, globally recognised university known for doing things differently. Based in the centre of Sydney, we work closely with industry, government, and the community to focus on outcomes that matter. Our strength lies in how we bring creativity, technology and innovation together to make a practical difference. We're Australia's leading young university and consistently sit within the top 100 universities globally, a reflection of the scale of our ambition and the contribution of our people. When you join UTS, you become part of a community that values inclusion, supports access to education, and works towards positive change in society.

About the Team

Industry Skills and Learning sits within External Engagement and Partnerships and supports the delivery of industry-facing educational and training activities, such as bespoke and modular enterprise learning programs and short-form professional and executive education, in collaboration with partners and faculties.

Job Purpose

This role is responsible for delivering high quality enterprise learning experiences through the UTS Open platform. Through the coordination of enabling technology platforms, customer service and learner support, it contributes to consistent, high quality learner experience and continuous improvement across the learning lifecycle.

Role Responsibilities

- Lead product ownership for the online learning platform, including backlog management and prioritisation within an agile framework.
- Coordinate platform improvements, business process enhancements and integration with enabling systems.
- Oversee the end to end learner journey including onboarding, support, feedback and credentialing processes.
- Maintain and contribute to policies, governance frameworks and operational practices that support delivery.
- Coordinate delivery processes with faculties and internal teams to support short form learning.




- Engage stakeholders across the university and with external providers to support platform operations and learner experience.

Skills, Attributes and Knowledge

- Ability to lead platform development and translate business needs into actionable enhancements.
- Strong interpersonal and influencing skills with the ability to work across multiple stakeholders.
- Capability to develop and implement policies, governance and business processes.
- Analytical skills to interpret learner data and platform performance.
- Ability to coordinate complex work across diverse stakeholders and priorities.
- Knowledge of agile delivery and product ownership practices.
- Understanding of higher education and enterprise learning environments.

Experience

- Experience in platform management or product ownership within a complex organisation.
- Experience working in agile project environments including backlog management.
- Experience engaging stakeholders across academic, qualified and technical teams.
- Experience in education or digital learning delivery contexts.
- Experience coordinating operations, process improvement and policy implementation.

Qualifications

- Postgraduate qualification with relevant experience, or equivalent combination of experience and education.

Refer to the position description for more detail.

What We Offer

Base Salary Range: $143,080.00 - $149,894.00(HEW9) plus 17% superannuation (pension)

The position is full time and will be made on a continuing basis.





- UTS staff also benefit from a wide range of Employee Benefits include flexible work practices, generous parental leave and salary packaging opportunities.

UTS is committed to diversity and inclusion, and we encourage applicants to include a statement on career breaks or relative to opportunity where relevant.

UTS prioritises safety, respect, and inclusion for every member of our community. In support of this, and in line with our statutory obligations under the National Code to Prevent and Respond to Gender-Based Violence 2026, all prospective employees must declare any past investigations relating to gender-based violence. Employment at UTS is contingent upon completion of this declaration, and, where necessary, assessment of any identified risk factors. We appreciate your role in upholding the standards and behaviour expected of our community.

General enquiries or issues with your application may be directed to

Closing Date: 14 August 2026 at 11.59 pm (AEST)

You must have unrestricted work rights in Australia for the duration of this employment to apply. Visa sponsorship is not available for this appointment.

Accessibility

UTS Recruitment is committed to digital accessibility. If you experience any difficulty with the content of our advertising, please let us know so we can ensure our information is accessible to everyone. In addition, if you have a disability that requires adjustment to the recruitment process or an alternative application pathway, please contact for assistance.

UTS is recognised widely as supporting inclusivity and diversity through our Wingara Indigenous Employment Strategy, Social Impact Framework and UTS Access and Inclusion Plan.We welcome applications from women, Indigenous Australians, people with disability, those who identify as LGBTIQ+ and applicants from culturally and linguistically diverse backgrounds.

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📌 Manager, Platforms and Learner Experience (City of Sydney)
🏢 University Of Technology Sydney
📍 City of Sydney