What’s On Offer

- A highly visible enterprise role partnering with ELT and senior leaders to shape Ventia’s future employee experience influencing how thousands of employees and subcontractors experience Ventia every day.
- A role that sits at the intersection of strategy, transformation, culture and business performance.
- Full‑time permanent hybrid role. Supportive team environment. Flexible office location.

About The Role

Shape the future of employee experience at one of Australia’s leading essential infrastructure providers. At Ventia, our people are at the heart of everything we do. As we continue to transform how we support our customers, communities and workforce, we are seeking an exceptional Program Lead – Employee Experience to lead an enterprise‑wide journey to create a truly differentiated employee experience.

This is a rare chance to build and deliver an employee experience strategy at scale, translating insights, data and employee voice into meaningful action that improves advocacy, strengthens culture and drives better business outcomes. Reporting to the General Manager Leadership Talent & Capability, you will lead Ventia’s enterprise employee experience program with the ambition of achieving first‑class global employee Net Promoter Score (eNPS) outcomes across our employees and subcontractor workforce. Not simply an engagement role,



it is a strategic transformation opportunity where you will partner with senior leaders across the business to connect employee experience with operational performance, customer outcomes, retention and growth.

Hybrid role, flexible office location. Melbourne and Sydney preferred but other bases considered for the right individual.

Key Responsibilities

- Lead the development and execution of Ventia’s enterprise employee experience roadmap, ensuring focus on critical priorities that create the greatest impact.
- Work closely with executives and leaders across the organisation to understand what matters most to our people, identify opportunities for improvement and embed experience‑led thinking into the way we operate.
- Lead Ventia’s enterprise employee experience strategy and roadmap, aligned to the ambition of achieving first‑class global eNPS performance.
- Design and implement an Employee Experience Framework that connects employee and subcontractor experience with business strategy and operational delivery.
- Translate employee insights, survey data and listening activities into clear priorities, practical actions and measurable outcomes.
- Own strategy, insights and action translation from Ventia’s Have Your Say (HYS) employee survey program.
- Establish

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📌 Program Lead - Employee Experience (City of Yarra)
🏢 Ventia
📍 City of Yarra