Onsite IT Support Lead - Lead End-User Support & SLAs (Melbourne)

Onsite IT Support Lead - Lead End-User Support & SLAs (Melbourne)

06 Aug
|
HCLTech - Australia and New Zealand
|
Melbourne

06 Aug

HCLTech - Australia and New Zealand

Melbourne

HCLTech - Australia and Current Zealand is seeking an Onsite Support Lead to head delivery of onsite end-user IT support, ensuring timely issue resolution, SLA adherence, and high customer satisfaction. You will lead a team of onsite engineers and coordinate daily operations across locations.

The role collaborates with Infrastructure, Security and Service Management, overseeing hardware, OS images, endpoint configs, IMAC activities, and asset lifecycle.

#J-18808-Ljbffr

📌 Onsite IT Support Lead - Lead End-User Support & SLAs (Melbourne)
🏢 HCLTech - Australia and New Zealand
📍 Melbourne

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