Overview

The Professional Services Veterinarian is an exciting full‑time opportunity based in Melbourne, working closely with veterinary practices across Victoria, South Australia and Tasmania to deliver exceptional pet care while supporting the growth and utilisation of IDEXX diagnostic products and services. The candidate must be within driving distance of an airport to travel regularly to customers throughout the region.

Why This Role Matters

This unique role sits at the intersection of veterinary medicine, education and business consulting, giving you the opportunity to influence standards of care across entire clinics and regions while helping veterinary teams unlock the full potential of diagnostic technology.

Responsibilities

- Consult with veterinary practice owners and veterinarians, primarily through face‑to‑face interactions, to support medical standards and diagnostic protocols that enhance patient care.
- Provide education, training and ongoing support to veterinarians and key customers, positively influencing clinical outcomes.
- Take a consultative approach to uncover customer needs and identify opportunities to improve diagnostic utilisation and standards of care.
- Partner closely with account managers, regional sales managers and field support team to deliver exceptional customer outcomes.
- Collaborate with internal IDEXX teams and deliver technical training focused on diagnostic education and best practices.
- Represent IDEXX with key customers, Key Opinion Leaders and veterinary industry organisations.
- Present as an expert speaker at professional meetings, conferences and industry events.
- Support the medical messaging and positioning of IDEXX products and services.
- Build strong customer relationships and act as a trusted clinical advisor within the veterinary community.
- Travel extensively throughout the designated region to support customers and business objectives.

Qualifications

- Hold a Veterinary Science degree (BVSc, DVM or equivalent).




- Be a registered veterinarian in Australia, with 3+ years’ experience in veterinary practice.
- Have a strong knowledge of and passion for IDEXX products and services, with the ability to communicate their value effectively.
- Be naturally curious and skilled at influencing and building credibility with veterinary professionals.
- Have outstanding communication, presentation and relationship‑building skills.
- Be passionate about education, training and supporting veterinary professionals.
- Be self‑motivated, organised and able to effectively prioritise competing demands.
- Be comfortable working independently while also contributing positively within a collaborative team environment.
- Be able and willing to travel extensively across the designated region.
- Veterinary industry, commercial or customer‑facing experience will be highly regarded.
- Experience in diagnostic veterinary pathology will be highly regarded.

Benefits

- Investment in professional development, continuous learning and career growth opportunities.
- A competitive salary package with annual bonus opportunities, regular compensation review and a fully maintained company car.
- Paid health insurance benefits and paid parental leave to support you and your family.
- Recognition and rewards through our Reward and Recognition Program.
- Enhanced bereavement leave, including support for the loss of family pets.
- Access to wellness programs and benefits with opportunities to earn rewards and prizes.
- Discounts on pet products and up to $500 annually towards diagnostic testing for your pets.
- Tenure recognition programs, including additional leave and bonus payments for key service milestones.
- Paid volunteer leave and opportunities to support causes that matter through our One IDEXX program.
- A collaborative and supportive setting where your contributions help pets lead fuller lives.

Equal Opportunity Employment

IDEXX is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

#J-18808-Ljbffr

📌 Professional Services Veterinarian (Melbourne)
🏢 IDEXX
📍 Melbourne