At Global Work & Travel, we turn dreams into reality by helping young travellers work and explore abroad. From teaching in Italy to working holidays in Canada or volunteering in Costa Rica, we create life-changing experiences. With over 120,000 customers across six global markets, we’re proud to be the world’s leading gap-year travel brand.

We are now seeking an experienced and commercially driven Revenue Team Manager to lead and elevate our team of 12 revenue-focused Travel Consultants (Account Managers).

This is a pivotal leadership role within our Melbourne HQ, responsible for driving revenue performance, strengthening operational processes, and building a high-performing, accountable sales culture.

You will lead from the front — supporting your team to exceed targets while ensuring exceptional customer experiences. Reporting directly to the COO, you will play a key role in shaping revenue strategy, performance management and day-to-day operational excellence.

Key Responsibilities

- Lead, coach and develop a team of 12 revenue-based Travel Consultants/Account Managers
- Drive revenue performance and ensure team targets are consistently achieved and exceeded
- Monitor KPIs, performance metrics and sales activity, providing explicit reporting and insights to the COO
- Conduct regular performance reviews, 1:1s and structured development plans
- Manage escalations, complaints and complex customer situations with professionalism and commercial awareness
- Refine and optimise sales and service processes to improve efficiency and conversion
- Collaborate with global partners to coordinate exceptional travel experiences for customers




- Foster a high-performance culture built on accountability, resilience and results

Who We’re Looking For

- Proven experience leading a sales or revenue-driven team (ideally 8+ direct reports)
- Strong track record of delivering and exceeding revenue targets
- Confident in performance management and having direct, constructive conversations
- Process-oriented with the ability to balance commercial outcomes and customer experience
- Passionate about fostering a positive, high-performance team culture aligned with company values
- Calm and solutions-focused when handling complaints or difficult situations
- Analytical and comfortable reporting on performance data
- Energetic, driven and highly accountable
- Travel industry experience is advantageous but not essential

What’s In It for You?

- Full-time, Monday to Friday role
- Hybrid working arrangement (3 days in office, 2 from home)
- Competitive base salary + performance incentives
- Paid day off for your birthday
- Discounts on travel products
- Regular team events, Friday drinks and a vibrant office culture
- One week remote work perk – travel and work from anywhere

Based in an impressive Collins Street tower in Melbourne CBD, our office offers fantastic perks including regular team events, free tea and coffee, massage chairs and even beer on tap. With offices also in the UK and Canada, we provide genuine international career progression within a fast-growing global business.

If you are a commercially minded leader who thrives on driving performance and building strong teams, we would love to hear from you.

Find out more about what we do at .

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📌 Sales Revenue Team Manager (Melbourne)
🏢 Global Work & Travel
📍 Melbourne