We are seeking a proactive CloudOps Engineering Lead with strong cloud production support experience, proven team leadership, and a passion for platform improvement. This role is ideal for someone who thrives in fast-paced environments, enjoys solving complex infrastructure challenges, and is motivated to mentor and grow a CloudOps team.

Key Responsibilities

- Lead, mentor, and manage CloudOps Engineers, providing technical guidance and career development support
- Conduct one‑on‑ones, performance reviews, and goal‑setting sessions
- Define and enforce CloudOps standards, processes, and best practices
- Drive sprint planning, prioritization, and workload distribution
- Act as the escalation point for critical incidents and complex infrastructure issues
- Align cloud strategy with business objectives in collaboration with senior leadership
- Foster a culture of continuous improvement, knowledge sharing, and accountability
- Coordinate cross‑functional initiatives with development, security, and DevOps teams
- Production Support & Cloud Operations
- Manage and support production AWS infrastructure including EC2, ECS, Lambda, RDS, S3, CloudFront, and Load Balancers, ensuring high availability and performance
- Design, review, and maintain architectures aligned with the AWS Well‑Architected Framework
- Troubleshoot and resolve infrastructure and application issues in a timely manner
- Monitor system health and performance using tools such as CloudWatch, New Relic,



or similar platforms
- Maintain and improve CI/CD pipelines to support reliable cloud deployments
- Apply networking fundamentals (IP addressing, routing, DNS, firewalls) to diagnose and resolve connectivity issues
- Manage resource provisioning, capacity planning, and AWS cost optimization
- Oversee on‑call rotations, incident response, and post‑incident reviews (PIRs)
- Track and report on SLAs, SLOs, and KPIs to measure system reliability and team performance

Required Skills & Experience

- 7+ years of hands‑on AWS experience, including EC2, Route 53, S3, RDS, Lambda, IAM, VPC, and CloudFormation
- Proven experience mentoring engineers and managing stakeholders
- Strong experience with observability and monitoring tools such as CloudWatch, Recent Relic, Datadog, or Prometheus
- Solid networking knowledge: IP addressing, routing, NAT, VPNs, and load balancing
- Proficiency with Infrastructure as Code (IaC) tools such as Terraform, Terragrunt, or CloudFormation
- Familiarity with CI/CD tools (e.g., GitLab CI)
- Demonstrated experience with AWS cost management and optimization
- Excellent problem‑solving, communication, and leadership skills

Preferred Qualifications

- AWS Certification (Associate or Professional level)
- Experience implementing security best practices and managing IAM policies
- Containerization experience with Docker, ECS, and/or EKS

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📌 CloudOps Engineering Lead (City of Sydney)
🏢 Coforge
📍 City of Sydney