Who We Are

Notion is the collaborative AI workspace where teams and agents think together. We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion.

Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work.

About The Role

Notion Sales today has a strong Product Led Growth lean, with many customers starting their Notion journey as a smaller group before our product grows toward being a wall to wall solution. As our brand grows, more and more prospects are investigating how Notion can integrate their existing tech stack, replace existing solutions, or be deployed in large or phased implementation to meet desired business goals. We see our Solution Engineering function as a critical component to Notion’s growth and this role will be instrumental in building a strong partnership with our sales, success, professional services and cross‑functional teams.

Responsibilities

- Serve as a trusted technical advisor to customers and prospects and work with sales and customer success to connect solutions to customers' business needs.
- Build technical proof of concepts, demos, and tools to demonstrate value to customers at scale.
- Provide expert knowledge and answer technical questions to help customers integrate Notion with their existing tools and workflows.
- Respond to advanced product and technical questions, RFPs, and security questionnaires in a precise and timely manner.
- Coordinate internal, customer, and third‑party resources for any required integrations, workflows, or security configurations.
- Join kickoff calls to align on onboarding, implementation,



and product needs to help set expectations on the scope and ensure a smooth transition to Customer Success.
- Work closely with CX to advocate for open customer tickets and escalations.
- Help bridge the gap between Product, Marketing and Sales, capturing customer feedback to help shape our future product roadmap and the way we showcase Notion to our customers.
- Document technical considerations and contribute to internal knowledge bases as a resource for other teams, customers, and partners.

What You’ll Achieve

- Serve as the customer’s technical advisor: help customers craft Notion to serve their specific business needs and explore new workflows and use cases.
- Meaningfully shape our future product and messaging: gain insights from customers and work with product to inform what we do next.
- Help build the foundations of Solutions Engineering at Notion: as an early member of our SE org and regional team, help define our sales‑assisted motions.
- Join a fantastic team at a magical time: Notion has over three million users with a small team, giving us a huge green field to work with.
- Represent Notion at events: be the face of Notion at industry conferences, trade shows, and customer events, presenting our product vision and showcasing its features to build trust and strong relationships.
- Elevate your skills while tackling our most impactful challenges: we’ve achieved more than teams ten‑times our size in less time, and there’s so much more to do and learn.

Skills You’ll Need to Bring

- 3+ years directly managing, inspiring, and mentoring a team of Solutions Engineers, Sales Engineers or Solutions Architects with a wide range of experience.
- Experience as a SE team leader building strong partnerships with sales leaders, and working on various initiatives and enablement activities to achieve sales goals.




- Experience working collaboratively with multiple other roles (AE, CS, CX, PS, etc.) in a SaaS GTM organization, with thoughtful perspectives on appropriate role and responsibilities.
- Built strong relationships with product, marketing and sales enablement teams.
- Helped customers understand how to leverage SaaS APIs and admin and end‑user integrations as part of an integrated solution.
- Initiated and managed complex projects to completion.
- Have a growth mindset and thrive in the building stage of a nascent team.
- Highly adaptable, easily acclimating to a rapidly changing business and industry.
- Curious about AI tools and willing to adopt AI to work smarter and deliver better results.

Nice to Haves

- Been a first or early hire at a fast‑growing startup before.
- Experience using Notion.
- Knowledgeable about large language models and experience using AI‑based tools to improve daily workflows.
- Coding experience that would enable you to write basic scripts using the Notion API.
- Experience designing and implementing relational databases.

A Note on AI

You don’t need deep AI expertise for every role, but we do expect every Notino to be intellectually curious, drawn to tinkering and discovery, and excited to use AI as a real collaborator in their work. For some roles, AI fluency is a core requirement — when that’s the case, we’ll say so explicitly in the qualifications. People who thrive here don’t treat AI as a novelty. They use it to think better, and make their work easier for others to build on.

Equal Chance & Accommodations

Notion is an equal opportunity employer and does not discriminate on the basis of any legally protected characteristic. We consider qualified applicants with arrest and conviction records. We provide reasonable accommodations during the application process; if you need one, please let your recruiter know. Notion is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please let your recruiter know.

#J-18808-Ljbffr

📌 Manager - Solutions Engineering, Sydney (City of Sydney)
🏢 Solinius
📍 City of Sydney