06 Aug
|
03IIA RACWA Holdings
|
Perth
06 Aug
03IIA RACWA Holdings
Perth
With over 1.3 million members, RAC is one of WA’s most iconic and trusted organisations. We’re a purpose‑led member organisation, committed to delivering greater value for our members and being the driving force for a better WA. We are looking for an organised, proactive and member‑focused Membership Coordinator to support the delivery of RAC’s membership strategy, with a particular focus on member communications, member benefits and products, partner support, and day‑to‑day operational coordination.
This role will play an important part in helping the team deliver great member experiences by keeping processes moving, responding to queries, supporting partner activity and identifying opportunities to improve how work gets done.
What you’ll do
- Support the administration of member benefits, products and other membership initiatives
- Coordinate day‑to‑day membership operations, including inbox management, member enquiries and partner support activities
- Work closely with suppliers, partners and internal stakeholders to ensure activities are delivered accurately and efficiently
- Support invoice processing, reconciliations and general business administration
- Assist with operational projects, process improvements and business initiatives
- Monitor incoming enquiries and identify opportunities to improve processes and member outcomes
- Contribute to maintaining accurate systems, documentation and business records
What are we looking for in you?
- Experience in a coordination, administration, customer service or operational support role
- A strong customer focus and commitment to delivering positive experiences
- Excellent organisation skills with the ability to manage multiple priorities and meet deadlines
- Strong attention to detail and a process‑oriented approach to work
- Well‑developed communication and stakeholder management skills
- A proactive mindset with a focus on continuous improvement
- Confidence working across multiple systems, processes and stakeholders in a fast‑paced environment
- Experience supporting membership, loyalty, rewards, product or partner programs will be well‑regarded
What can we offer you?
- A workplace culture where our people feel valued, respected and empowered
- Work in versatile ways that meet work/life commitments and support wellbeing
- Be part of a purpose‑led organisation that gives back to the WA community
- A huge range of discounts across insurance, auto services, RAC Parks and Resorts and everyday shopping products
- Development opportunities designed to support your career growth
- Opportunities for community engagement and corporate volunteering
Applications Close Wednesday 5 August.
RAC is an equal opportunity employer. We continue to build an inclusive workplace where we respect and celebrate differences. We encourage applications from diverse groups including Indigenous and Torres Strait Islander people, physical ability, all ages, LGBTQI+ identities, all languages and diverse cultures and backgrounds. For any assistance please contact .
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📌 Membership Coordinator (Perth)
🏢 03IIA RACWA Holdings
📍 Perth