Duty Officer – Leisure Operations with Sutherland Shire Council.

Step into a role that will help you grow professionally and make a real impact in the community!

At Sutherland Shire Council, we pride ourselves on promoting a safe and enjoyable environment for all visitors of our Leisure Centres. Our mission is to provide exceptional recreational facilities that cater to the diverse needs of our community.

Step into the role of Duty Officer – Leisure Operations and lead a team of dedicated lifeguards committed to keeping our community safe.

As the main point of contact on site, you’ll manage daily operations, oversee equipment and handle essential administrative duties. Most importantly, you’ll provide strong leadership and support to your team, ensuring every visitor enjoys a safe and positive experience. Join us and be part of a passionate team that takes pride in delivering outstanding aquatic services to our community.

Your Role

This is a brilliant opportunity to dive into a leadership role that truly makes a difference. As Duty Officer – Leisure Operations, you’ll be the driving force behind daily operations, guiding a team of skilled lifeguards and ensuring our aquatic areas run smoothly and safely. From managing equipment and coordinating admin tasks to being the go-to onsite leader, your presence will shape the experience of every visitor. If you’re ready to inspire, protect, and lead with confidence, we’d love to welcome you to our passionate team.

Key responsibilities

- Provide on-site day-to-day supervision of lifeguards, ensuring that public safety and lifeguard standards are maintained
- Utilise your expertise in pool operations, plant maintenance and hygiene standards to maintain high-quality facilities in compliance with NSW Health Guidelines
- Maintain all relevant records onsite to adhere to industry standards and guidelines




- Ensure all WH&S; procedure checklists and inspections are completed
- Play a crucial role in ensuring a safe and enjoyable environment whilst delivering an exceptional customer experience for all patrons

Your Profile

If you are motivated, reliable, possess excellent communication skills and passionate about aquatic safety and customer service, we want to hear from you!

The ideal candidate will possess the following essential experience, qualifications, and licences:

- First Aid Certificate, CPR, Pool Lifeguard Licence (RLSS), and Pool Operations Certificate
- Current NSW Working with Children Check
- Demonstrated experience in supervising staff in a customer-focused setting.
- Knowledge of water treatment, hygiene standards, and NSW Health Regulations.
- Ability to work independently and as part of a team to achieve operational goals.
- Have a strong background in aquatics and facility management, with a focus on safety and customer service.

Benefits

Package: $75,838 - $80,389 gross p.a. plus 12% superannuation. Salary will be paid pro rata for part time position.

Hours of work: Permanent Full Time 38 hours per week or Part Time up to 16 per week. Applicants must be available to work at least 1 weekend in every 2 weeks. Applicants must be willing to work across a 7 day a week spread (Monday-Sunday) across our various Leisure Centres, and available to across the spread of hours that the facility is open (4.30am - 9.00pm) to support the operational requirements of our Centres.

To benefit your wellbeing you will have access to a fitness passport, employee assistance program, annual flu shots, health and wellbeing programme and novated lease options.

Compliance

Council is a Child Safe Organisation and is committed to ensuring the NSW Government’s Child Safe Standards are incorporated in our procedures, practices, programs, and events.

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📌 Duty Officer - Leisure Operations (City of Sydney)
🏢 Sutherland Shire Council
📍 City of Sydney