Benefits

- Access to training and career development opportunities
- Supportive team culture where your voice is valued
- Employee Assistance Program for wellbeing support
- Inclusive workplace that celebrates diversity
- Uniform provided and skilled work environment
- Opportunities to grow within long-term government contracts

Responsibilities

- Managing reception enquiries and directing calls to the appropriate teams.
- Processing visitor bookings and entering information into relevant systems.
- Communicating clearly with visitors and stakeholders to provide accurate information.
- Maintaining confidential records and visitor logbooks in line with procedures.
- Supporting communication between departments regarding visitor information.
- Recording complaints and enquiries accurately in the required systems.

Qualifications





- Experience providing administrative or reception support in a busy environment.
- Confidence using Microsoft Office, particularly Outlook, Word and Excel.
- Strong communication skills with the ability to adapt to different stakeholders.
- Excellent organisation and time management skills when handling competing priorities.
- A calm and professional approach when working under pressure.
- A respectful and empathetic approach when supporting diverse communities.

We seek and celebrate diversity and encourage applications from all backgrounds and cultures including Aboriginal and Torres Strait Islander people, LGTBQI+, veterans and people with disability.

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📌 Administration Officer (Adelaide)
🏢 Serco
📍 Adelaide