Job Description

The Administration Officer plays a key role in supporting the various project teams and the organisation's senior staff to deliver project outcomes. The role includes coordinating event preparation and delivery, developing and maintaining project resources, responding to information requests, distributing information, and providing administrative support for project reporting. Based at the organisation's office in South Brisbane, this position is also responsible for providing a welcoming reception and hospitality service, delivering day-to-day administrative support to the team, and maintaining office equipment and administrative systems. Induction, training, and ongoing support will be provided to support success in the role.

General Office Administration Support:

- Welcome and respond to visitors, emails and phone calls in a warm and welcoming manner, providing general information and accurately conveying messages. Assist with room set up and catering requests for meetings and events as needed.
- Maintain office systems for efficient and effective work practices.
- Provide administrative support to the team, including tracking intake requests, managing project database, files and records, minutes, and office and workshop supplies.
- Oversee coordination of shared calendars and sharing of information with team.
- Ensure project resources and equipment are kept in functional condition.
- Provide administrative support as required to the CRU Operations Manager, CEO and other CRU team members.

Event Support:

- Lead event preparation and management under direction from the project team and work with the project team to resource external presenters.
- Support in the development of project promotions (flyers, emails, and on website).
- Effectively use event-management systems like Humanitix and/or in-house systems for registrations.
- Manage bookings of venues, catering, accommodation, and travel.




- Take a lead in providing event-related communications - participant confirmations, sign‑in sheets, name tags, workshop folders, liaison on dietary and support requirements.
- Produce workshop materials and pack equipment and resources.
- Work with other Admin Officers to assist with event preparation as required.

Office Information Technology Support:

- Maintain and acquire knowledge in basic computer functioning in order to be able to assist with troubleshooting. Provide assistance to staff around AV technology and setup.
- Effectively use online platforms including Humanitix, Zoom, Survey Monkey and Canva.
- Maintain and implement a working knowledge of Microsoft Office Suite and share knowledge with project members and other CRU staff. Extract data and produce reports using MS Access.
- Maintain knowledge and ensure accessibility in all CRU documents in a range of formats and contribute to website audits and updates.
- Liaise with website contractors around website issues and maintenance.

The role will usually be based at the South Brisbane office - office hours are 9am till 5pm (Tues - Fri). Please note your availability in your cover letter.

About the Candidate

- Demonstrated experience in independently planning, prioritising and organising administrative support to meet deadlines.
- Demonstrated experience in event management including communications, logistics coordination, preparation of materials and resourcing.
- Excellent communication skills (written and verbal) with the ability to communicate warmly and effectively with all people including people with disability and their families.
- Proven capacity to work both independently and collaboratively as part of a small team.
- Well-developed computer literacy and confidence and capability in using systems and technology including Microsoft Office Suite. The ability to grasp current systems and programs quickly.
- Demonstrated commitment to social justice values and principles that uphold the value, inclusion, and human rights of people with a disability.

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📌 Administration Officer (Brisbane City)
🏢 Everi Pty
📍 Brisbane City