- Initial 4 month contract - September start
- Hybrid work arrangements - 3 days per week in office - South East suburbs
- Provide L2/L3 support for network incidents, problems and service requests

We're seeking an experienced Network Support Engineer to support and maintain a Cisco based network environment. This is a hands‑on BAU role where you'll be responsible for monitoring, troubleshooting and maintaining network services while providing Level 2 and Level 3 support across the business.

Working within the network team, you'll help ensure network availability, performance and security, whilst resolving incidents, implementing changes and supporting ongoing operational activities.

Key Responsibilities

- Provide L2/L3 support for network incidents, problems and service requests
- Troubleshoot and resolve routing, switching and connectivity issues
- Perform network maintenance, upgrades and configuration changes
- Monitor network performance and proactively identify issues
- Support Cisco networking, wireless and security technologies
- Assist with change, incident and problem management activities
- Work with vendors and internal stakeholders to resolve technical issues




- Maintain network documentation and operational procedures
- Ensure a stable, secure and reliable network setting

Key Requirements

- 5+ years' experience in network support roles
- Strong hands‑on experience supporting Cisco networking environments
- Solid understanding of Layer 2 and Layer 3 networking concepts
- Experience with Cisco routing and switching technologies
- Strong knowledge of Cisco IOS
- Experience with routing protocols such as OSPF and BGP
- Experience supporting LAN, WAN and wireless networks
- Experience with Cisco security technologies including ASA, FTD and ISE
- Knowledge of VPN technologies including IPSec, SSL VPN and GRE tunnels
- Experience using monitoring tools such as SolarWinds, Splunk or Cisco DNAC
- Strong troubleshooting and problem‑solving skills
- Ability to manage multiple priorities in a fast‑paced support environment

If you're an experienced Network Support Engineer with strong Cisco L2/L3 support experience and enjoy solving technical problems in a BAU environment, we'd love to hear from you.

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📌 Network Engineer (Melbourne)
🏢 Ntt
📍 Melbourne